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Total records found: 1798


VideoAGi32 - How to Install   (length: 00:03:00)
Category: Installation & Licensing    Topic: Installation Related
VideoAGi32 - How to Register   (length: 00:01:33)
Category: Installation & Licensing    Topic: Installation Related
    Learn how to register (key) your AGi32 installation....
VideoDeactivate a Single User License of AGi32   (length: 00:02:10)
Category: Installation & Licensing    Topic: Installation Related
    Instructions to deactivate your AGi32 single user license prior to installing on a different computer....
VideoInstalling the Export to AGi32 Plugin   (length: 00:02:02)
Category: Installation & Licensing    Topic: Installation Related
    Learn how to install our Export to AGi32 plugin for SketchUp 2014,2015...
VideoAGi32 - Check Out a Network License   (length: 00:01:58)
Category: Installation & Licensing    Topic: Installation Related
VideoSimple Sharing   (length: 00:02:58)
Category: Installation & Licensing    Topic: Licensing
    Simple Sharing is a free utility built into AGi32 to allow you to share your single user license with a second computer. One user at a time....
VideoError opening DWG host application in AGi32   (length: 00:06:35)
Category: Support Videos    Topic: Raw Videos
    Dealing with Error opening DWG host application in AGi32...
VideoFlip Luminaires Over  (length: 00:00:58)
Category: Support Videos    Topic: Raw Videos
    How to flip a quantity of luminaires over (direct to indirect) in one easy step....
VideoInstallation Issues Between AGi32 and Norton AV   (length: 00:01:35)
Category: Support Videos    Topic: Raw Videos
    Overcoming the deletion of the AGi32 installer file by Norton because Norton doesn’t "trust" AGi32 and treats it like a potential threat to the computer. This same behavior can occur with Photometric Toolbox....
VideoLuminaire Switching and Accidental Channel Change   (length: 00:02:45)
Category: Support Videos    Topic: Raw Videos
    Describes an accidental workflow issue that may be confusing!...
VideoResetting AGi32 Dialog Locations in v14 and older   (length: 00:04:53)
Category: Support Videos    Topic: Raw Videos
VideoDisabling Hardware Acceleration in AGi32   (length: 00:02:55)
Category: Support Videos    Topic: Raw Videos
    Graphics hardware acceleration can sometimes cause problems, learn how to disable it easily....
VideoAGi32 - Room Inside a Room  (length: 00:04:18)
Category: Support Videos    Topic: Raw Videos
    Placing a Room inside of another Room will allow light to penetrate the smaller Room unless treated specially. See how to make this process work properly....
VideoAGi32 and RTE 3049 Caused by Kaspersky   (length: 00:02:25)
Category: Support Videos    Topic: Raw Videos
    Run time error 3049 can be caused by Kaspersky...
VideoBuilding a Simple Exterior - Part 1   (length: 00:14:19)
Category: Learning AGi32    Topic: Getting Started Series
    Part 1 of a three part series. This video covers direct lighting calculations and printing or exporting from model mode....
VideoBuilding a Simple Exterior - Part 2   (length: 00:05:01)
Category: Learning AGi32    Topic: Getting Started Series
    Part 2 of a three part series. This video extends the application into full calculation mode and rendering....
VideoBuilding a Simple Exterior - Part 3   (length: 00:06:55)
Category: Learning AGi32    Topic: Getting Started Series
    Part 3 in the 3 part series. This video covers output in Page Builder mode....
VideoBuilding a Simple Interior Space - Part 1   (length: 00:06:40)
Category: Learning AGi32    Topic: Getting Started Series
    Learn how to build a simple interior lighting application using AGi32....
VideoBuilding a Simple Interior Space - Part 2   (length: 00:07:16)
Category: Learning AGi32    Topic: Getting Started Series
VideoInstabase in the Cloud in 90 seconds   (length: 00:01:28)
Category: Learning AGi32    Topic: Getting Started Series
    Super quick introduction to the new Instabase in the Cloud! https://youtu.be/0S9iR5H3Uds...
VideoNavigation and Interface   (length: 00:09:02)
Category: Learning AGi32    Topic: Getting Started Series
    This is a great place to start learning AGi32, especially if you are not CAD-savvy. See how the interface works and understand where all the commands are located....
VideoRoadway Optimizer   (length: 00:08:35)
Category: Learning AGi32    Topic: Getting Started Series
    Learn how to use AGi32’s Roadway Optimizer in a little over eight minutes! Compute pole spacing to meet IES RP-8 criteria (and other standards). Inspect and output ALL associated calculation grids....
VideoUsing Room Estimator   (length: 00:08:19)
Category: Learning AGi32    Topic: Getting Started Series
    Room Estimator in AGi32 uses the IES zonal cavity method to predict the number of luminaires required to meet a specific workplane or floor average illuminance level. This can be a great starting point for more advanced calculations, or cost estimate....
VideoRoadway Optimizer Comparison Tab   (length: 00:10:00)
Category: Learning AGi32    Topic: Getting Started Series
    This is a follow-up to the AGi32 Roadway Optimizer video showing how to use the Comparison feature to evaluate up to five different solutions side by side....
VideoAGi32 Site Lighting Tutorial   (length: 00:56:00)
Category: Learning AGi32    Topic: Tutorials
    Site Lighting Tutorial - This is a 9 video tutorial to assist beginning AGi32 users learn how to tackle site lighting projects. Any files required for the tutorial can be found on the AGi32 website in the Downloads section....
VideoAGi32 v14.6 Resolve Extents and More   (length: 00:05:15)
Category: Learning AGi32    Topic: Tutorials
    Ever bring in a Cad file and see nothing? Or maybe just a spec? This video will teach you how to find all those drawing entities that are "lost in space"!...
VideoWindows Objects library for AGi32   (length: 00:08:34)
Category: Learning AGi32    Topic: Tutorials
    More realistic looking windows for your AGi32 models. Some with depth....
VideoType A Photometric Converter - tutorial  (length: 00:01:59)
Category: Learning AGi32    Topic: Tutorials
    This tutorial shows how to use the Type A Converter utility. ...
VideoBasic Display Zoom and Pan   (length: 00:03:08)
Category: Learning AGi32    Topic: Interface
    Simple 3 minute lesson for all new AGi32 users: how to navigate the interface....
VideoChanging Model Mode Background Color in AGi32   (length: 00:01:20)
Category: Learning AGi32    Topic: Interface
    DIslike a white background? Learn how to easily change it....
VideoSetting Regional Settings for AGi32 and PTB   (length: 00:03:52)
Category: Learning AGi32    Topic: Interface
    You may need to modify Windows Regional/International Settings if using our software with a Windows version other than US English....
VideoSet View Limits   (length: 00:02:10)
Category: Learning AGi32    Topic: Interface
    Limits can define any reference view. Set the view Limits to have a handy way to return to any view repeatedly using Zoom-Limits....
VideoViewpoints in AGi32 version 17   (length: 00:04:34)
Category: Learning AGi32    Topic: Interface
    Learn how to easily create Viewpoints, or individual references to different parts of your project. Then see how to reference them in Page Builder....
VideoEnhancements to Luminaire Toolkit AGi32 v17   (length: 00:01:20)
Category: Learning AGi32    Topic: Interface
    AGi32 v17 introduces better functionality to the pull-down menu behavior in the luminaire toolkit and uses a similar approach for luminaire swap....
VideoAccessing the ZLux Instabase   (length: 00:03:24)
Category: Learning AGi32    Topic: Luminaires
    Learn how to access the Z-Lux Demo database in the new Instabase system. This also teaches you about User Profiles and Access Codes! ...
VideoDesign Isolines in AGi32 version 16   (length: 00:05:26)
Category: Learning AGi32    Topic: Luminaires
    A new feature in AGi32 version 16 (April 2015 release) uses real-time direct illuminance calculation to produce dynamic isolines as a luminaire placement assistant....
VideoPlace and Aim Lumunaires in AGi32   (length: 00:11:18)
Category: Learning AGi32    Topic: Luminaires
    Basic instructions on how to place luminaires in AGi32 using the Luminaire Toolkit. Locate, Locate & Orient and Locate & Aim options are covered....
VideoRenumber Luminaires   (length: 00:00:46)
Category: Learning AGi32    Topic: Luminaires
    Learn how to renumber all of your luminaire locations in 46 seconds!...
VideoSet Up Your Luminaires (Define)   (length: 00:11:01)
Category: Learning AGi32    Topic: Luminaires
    Intended for new users, this video is an overview of the luminaire definition process required for every project....
VideoBuilding a Custom Luminaire Symbol  (length: 00:08:30)
Category: Learning AGi32    Topic: Luminaires
    See how to create a custom luminaire symbol from AGi32 Objects and save it for repeated use....
VideoImprovements to Dynamic Templates   (length: 00:04:42)
Category: Learning AGi32    Topic: Luminaires
    We made some improvements to the Dynamic Templates functionality allowing different contours for different luminaire types. ...
VideoUsing Luminaire “TAGS” in AGi32   (length: 00:03:44)
Category: Learning AGi32    Topic: Luminaires
    See a different way to summarize your site lighting projects using TAGS....
VideoDynamic Templates in AGi32 v16   (length: 00:02:02)
Category: Learning AGi32    Topic: Luminaires
    We have changed the way Templates work in AGi32 version 16. They are now generated dynamically!...
VideoDynamic Luminaire Aiming   (length: 00:03:43)
Category: Learning AGi32    Topic: Luminaires
    AGi32 version 17 allows the Tilt, Roll and Spin angles to be adjusted on the fly while placing or re-orienting luminaires....
VideoInstabase Part 1: Build the File and Folder Structure  (length: 00:13:45)
Category: Learning AGi32    Topic: Instabase: Manufacturer Creation
VideoInstabase Part 2: Cleaning Up Your IES Files  (length: 00:07:42)
Category: Learning AGi32    Topic: Instabase: Manufacturer Creation
VideoIKE-Version_2  (length: 00:08:17)
Category: Learning AGi32    Topic: Instabase: Manufacturer Creation
    The Instabase Keyword Editor (IKE) is to help manufacturers add Custom Search Keywords (CSK’s) to their IES files for better search integrity in the cloud-based Instabase system (AGi32 v15 and forward)....
VideoInstabase_Keyword_Editor_(version-1)   (length: 00:11:06)
Category: Learning AGi32    Topic: Instabase: Manufacturer Creation
    The Instabase Keyword Editor (IKE) is provided to manufacturers to assist in seeding IES files with Custom Search Keywords (CSK’s) for optimum performance with the new cloud based Instabase system. This video should be followed with the IKE Version 2 video as the software has changed. The begi...
VideoAGi32 - How to Add Points to a Workplane  (length: 00:00:58)
Category: Learning AGi32    Topic: Calc Points
    Super fast lesson on how to use Automatic Placement Calculation points. Easy!...
VideoCalculation Points 2-Point Grids   (length: 00:07:39)
Category: Learning AGi32    Topic: Calc Points
    Learn the basics of adding calculation point grids to your AGi32 models independently of the Room or Automatic Placement commands. The 2-point grid is a simple rectangular grid with options for light meter aiming and grid slope....
VideoCalcPt and StatArea Labels   (length: 00:03:20)
Category: Learning AGi32    Topic: Calc Points
    Learn how to label your calculation point grids and statistical areas in AGi32....
VideoFind Calculation Points by Value   (length: 00:01:36)
Category: Learning AGi32    Topic: Calc Points
    This new command in AGi32 version 17 will help locate calculated points by value on large plans....
VideoUsing our Export to AGi32 plugin for SketchUp 2014   (length: 00:06:01)
Category: Learning AGi32    Topic: CAD Import
    Learn how to use the plugin!...
VideoUsing the Export to AGi32 plugin with the 3D Warehouse   (length: 00:06:30)
Category: Learning AGi32    Topic: CAD Import
    There are literally a million objects in the 3D Warehouse. Learn how to bring them into AGi32!...
VideoTranslate the Origin   (length: 00:02:38)
Category: Learning AGi32    Topic: CAD Import
    When CAD imports have very large coordinate values the model is very far from the origin. Move the origin to the local model space for easier coordinate tracking. Exporting to DWG returns the origin to the original position (optional)....
VideoAGi32 - Change Color and Texture   (length: 00:05:49)
Category: Learning AGi32    Topic: Rooms and Objects
    In AGi32, Learn how to change surface reflectance, color and texture....
VideoAGi32 - Remove Surface  (length: 00:03:36)
Category: Learning AGi32    Topic: Rooms and Objects
    Removing a wall or any surface from a Room is vital to complex model construction. See how easy it is to remove walls and fit two rooms together, then fill the void with an object....
VideoAGi32 version 2.33 - Glass   (length: 00:07:44)
Category: Learning AGi32    Topic: Rooms and Objects
VideoImprove Your Visualizations Using Adaptive Subdivision   (length: 00:05:49)
Category: Learning AGi32    Topic: Render
    A very easy way to make your visualizations look better and improve luminance gradient on surfaces....
VideoAnti-aliasing Support in Page Builder and Export   (length: 00:01:56)
Category: Learning AGi32    Topic: Render
    Anti-aliased renderings are automatically retrieved for Page Builder and Exported images in AGi32 v17....
VideoAGi32 Project Manager Basics   (length: 00:10:50)
Category: Learning AGi32    Topic: Project Manager
    Learn the basic functionality of Project Manager to improve your workflow and make your large projects more organized!...
VideoCreating Options using AGi32’s Project Manager   (length: 00:04:41)
Category: Learning AGi32    Topic: Project Manager
    Learn how to isolate and duplicate some elements of your project to evaluate alternatives....
VideoDuplicating Rooms, Calc Pts, etc in Separate Projects   (length: 00:02:00)
Category: Learning AGi32    Topic: Project Manager
    When you have multiple rooms of the same shape, you can copy the first room, luminaires and calculation points and put them all in a separate project to be able to isolate them from one another by turning off or freezing in Project Manager....
VideoAGi32 Page Builder Basics   (length: 00:13:37)
Category: Learning AGi32    Topic: Page Builder
    This is a basic primer on how to use AGi32’s Page Builder to create formatted multi-page output. ...
VideoCreate Automated Output from Page Builder   (length: 00:03:47)
Category: Learning AGi32    Topic: Page Builder
    AGi32 v17 offers a new and almost effortless process to create a multi-page report from any project....
VideoPage Builder - Editing Dynamic Content   (length: 00:15:39)
Category: Learning AGi32    Topic: Page Builder
    Learn how to edit the dynamic Page Builder report content in version 17.2....
VideoAGi32 Scene Manager Basics   (length: 00:12:48)
Category: Learning AGi32    Topic: Scene Manager
    Learn how to create different lighting scenes in AGi32....
VideoCreate Automated Output from Page Builder   (length: 00:03:47)
Category: General Interest    Topic: Current Release
    AGi32 v17 offers a new and almost effortless process to create a multi-page report from any project....
VideoViewpoints in AGi32 version 17   (length: 00:04:34)
Category: General Interest    Topic: Current Release
    Learn how to easily create Viewpoints, or individual references to different parts of your project. Then see how to reference them in Page Builder....
VideoAnti-aliasing Support in Page Builder and Export   (length: 00:01:56)
Category: General Interest    Topic: Current Release
    Anti-aliased renderings are automatically retrieved for Page Builder and Exported images in AGi32 v17....
VideoRoom Surface and Isoline Legend Schedules   (length: 00:01:57)
Category: General Interest    Topic: Current Release
    There are two new schedule types in AGi32 version 17. See how they work in this short video....
VideoDynamic Luminaire Aiming   (length: 00:03:43)
Category: General Interest    Topic: Current Release
    AGi32 version 17 allows the Tilt, Roll and Spin angles to be adjusted on the fly while placing or re-orienting luminaires....
VideoFind Calculation Points by Value   (length: 00:01:36)
Category: General Interest    Topic: Current Release
    This new command in AGi32 version 17 will help locate calculated points by value on large plans....
VideoPage Builder - Editing Dynamic Content   (length: 00:15:39)
Category: General Interest    Topic: Current Release
    Learn how to edit the dynamic Page Builder report content in version 17.2....
VideoEnhancements to Luminaire Toolkit AGi32 v17   (length: 00:01:20)
Category: General Interest    Topic: Current Release
    AGi32 v17 introduces better functionality to the pull-down menu behavior in the luminaire toolkit and uses a similar approach for luminaire swap....
VideoDaylight Studies in AGi32 version 14.4   (length: 00:08:24)
Category: General Interest    Topic: Introduced in Past Versions
VideoDaylighting Setup in AGi32 version 14.4   (length: 00:07:04)
Category: General Interest    Topic: Introduced in Past Versions
VideoDesign Isolines in AGi32 version 16   (length: 00:05:26)
Category: General Interest    Topic: Introduced in Past Versions
    A new feature in AGi32 version 16 (April 2015 release) uses real-time direct illuminance calculation to produce dynamic isolines as a luminaire placement assistant....
VideoExterior Lighting Retrofit  (length: 00:01:07)
Category: General Interest    Topic: Introduced in Past Versions
    Watch this 1 minute video to see how easy it is to do exterior retrofit analysis in AGi32 using Background Images and Dynamic Isolines. https://youtu.be/xbKPNX4uJQg...
VideoInstalling the Export to AGi32 Plugin   (length: 00:02:02)
Category: General Interest    Topic: Introduced in Past Versions
    Learn how to install our Export to AGi32 plugin for SketchUp 2014,2015...
VideoInstalling the Weather Database in AGi32 version 14.4   (length: 00:04:58)
Category: General Interest    Topic: Introduced in Past Versions
    Learn how to download and install the DOE weather database (TMY2/3) for AGi32....
VideoUsing our Export to AGi32 plugin for SketchUp 2014   (length: 00:06:01)
Category: General Interest    Topic: Introduced in Past Versions
    Learn how to use the plugin!...
VideoUsing the Export to AGi32 plugin with the 3D Warehouse   (length: 00:06:30)
Category: General Interest    Topic: Introduced in Past Versions
    There are literally a million objects in the 3D Warehouse. Learn how to bring them into AGi32!...
VideoAGi32 - Array Luminaires Along a Line   (length: 00:07:16)
Category: General Interest    Topic: Introduced in Past Versions
    Learn how to array luminaire locations along a line of any shape, even include an offset. This is extremely handy for roadway and pedestrian lighting....
VideoAGi32 - New Features for version 2.3   (length: 00:13:18)
Category: General Interest    Topic: Introduced in Past Versions
VideoAGi32 - Obtrusive Light   (length: 00:10:39)
Category: General Interest    Topic: Introduced in Past Versions
    Easily quantify compliance with the IES/IDA Model Lighting Ordinance (MLO) as well as use glare indicators such as maximum intensity to a distant observer (CIE 150). ...
VideoAGi32 Scene Manager - Preview   (length: 00:09:25)
Category: General Interest    Topic: Introduced in Past Versions
    A preview of Scene Manager - new functionality for AGi32 version 14...
VideoAGi32_Background_Images   (length: 00:08:25)
Category: General Interest    Topic: Introduced in Past Versions
    Utilize background images captured from Google Earth to quickly develop site lighting plans for retrofit projects!...
VideoMesopic Lighting in AGi32 version 14   (length: 00:17:07)
Category: General Interest    Topic: Introduced in Past Versions
    Learn how to evaluate exterior lighting applications for changes in visibility due to source color under mesopic conditions per IES TM-12-12....
VideoDynamic Templates in AGi32 v16   (length: 00:02:02)
Category: General Interest    Topic: Introduced in Past Versions
    We have changed the way Templates work in AGi32 version 16. They are now generated dynamically!...
VideoLightfair 2013 - What is AGi32?   (length: 00:03:05)
Category: General Interest    Topic: Promotional
    This promotional video is a nice overview of the capabilities of AGi32....
VideoLightfair 2013 - Mandato Residence  (length: 00:01:02)
Category: General Interest    Topic: Promotional
VideoLightfair 2013 - Mandato Biosphere   (length: 00:01:39)
Category: General Interest    Topic: Promotional
VideoLightfair 2013 - ElumTools 2014 Quickie   (length: 00:02:40)
Category: General Interest    Topic: Promotional
    A quick overview of our Revit add-in for lighting calculations....
VideoAGi32 Demo at LightFair 2011 (silent)  (length: 00:03:50)
Category: General Interest    Topic: Promotional
VideoElumTools Demo at LightFair 2011 (silent)  (length: 00:02:07)
Category: General Interest    Topic: Promotional
VideoFlash Indoor Demo at LightFair 2011 (silent)  (length: 00:02:15)
Category: General Interest    Topic: Promotional
VideoPhotometric Toolbox Demo at LightFair 2011 (silent)  (length: 00:04:00)
Category: General Interest    Topic: Promotional
VideoInstalling the Export to AGi32 Plugin   (length: 00:02:02)
Category: General Interest    Topic: General
    Learn how to install our Export to AGi32 plugin for SketchUp 2014,2015...
VideoPhotometric Toolbox Overview   (length: 00:09:36)
Category: General Interest    Topic: General
VideoUsing our Export to AGi32 plugin for SketchUp 2014   (length: 00:06:01)
Category: General Interest    Topic: General
    Learn how to use the plugin!...
VideoUsing the Export to AGi32 plugin with the 3D Warehouse   (length: 00:06:30)
Category: General Interest    Topic: General
    There are literally a million objects in the 3D Warehouse. Learn how to bring them into AGi32!...
VideoSee the Light  (length: 00:01:13)
Category: General Interest    Topic: General
    Short AVI video created using AGi32’s animation tools showing the variety of ways an exterior lighting application might be presented: RGB rendering, illuminance value overlay, vertical illuminance at property line, and scaled pseudo color....
VideoHow to use Jing  (length: 00:05:48)
Category: General Interest    Topic: General
    Jing is a great free tool you can use to record up to five minutes of video (with your voice over) and make still captures as well. A super free tool everyone should have!...
VideoIKE-Version_2  (length: 00:08:17)
Category: General Interest    Topic: General
    The Instabase Keyword Editor (IKE) is to help manufacturers add Custom Search Keywords (CSK’s) to their IES files for better search integrity in the cloud-based Instabase system (AGi32 v15 and forward)....
KB Article: 1774
Category: ElumTools
  Installer requires previous versions of ElumTools to be Uninstalled.  more...
  
KB Article: 1772
Category: ElumTools
  JSON.Net Incompatibility  more...
  
KB Article: 1766
Category: AGi32
  Program may crash when transferring several calculation grids via Project Manager  more...
  
KB Article: 1765
Category: AGi32
  'RTE 35601 - Element not found' when attempting to access Page Builder  more...
  
KB Article: 1764
Category: AGi32
  Load time (time to access Render Mode) for complicated daylight environments can be longer than previous versions  more...
  
KB Article: 1763
Category: AGi32
  Schedules in Page Builder do not always redraw completely when using wheel zoom/pan  more...
  
KB Article: 1762
Category: AGi32
  Changing Channel in Luminaire-Edit does work properly  more...
  
KB Article: 1761
Category: AGi32
  Luminaire-Edit - Cannot changed aiming point for a luminaire added using Locate & Aim  more...
  
KB Article: 1760
Category: AGi32
  Page Builder - Program crashes when attempting to insert a saved page containing one of more Viewports  more...
  
KB Article: 1759
Category: AGi32
  Program may crash when attempting to rotate a luminaire image selected for an Imageport  more...
  
KB Article: 1758
Category: AGi32
  Texture is not applied properly when rotation angle is 270 degrees  more...
  
KB Article: 1757
Category: AGi32
  Under certain circumstances, RoadOpt-Comparison does not load the correct layout  more...
  
KB Article: 1756
Category: AGi32
  Changing Label in Edit Luminaire sometimes changes Spin = 'Locate and Orient'  more...
  
KB Article: 1755
Category: AGi32
  Automatic Placement CalcPts - Unable to define multiple PPFD grids in a single function (get message stated PPFD must be > 0)  more...
  
KB Article: 1754
Category: AGi32
  Scene Manager drop-down resets calculations even if no change is made  more...
  
KB Article: 1753
Category: AGi32
  Luminaire count in: Define Luminaire, Swap Luminaire and Select Luminaire Label dialogs includes luminaires in disabled projects  more...
  
KB Article: 1752
Category: AGi32
  Search function not working properly in local help  more...
  
KB Article: 1751
Category: AGi32
  Render view images are not captured (fro use in Imageports) if the file is saved while in Render Mode  more...
  
KB Article: 1750
Category: AGi32
  Page Builder - Master Page loses master page status when the page is locked  more...
  
KB Article: 1749
Category: AGi32
  Isoline Schedule is not always updating in Page Builder  more...
  
KB Article: 1748
Category: AGi32
  Project and Scene Manager missing from toolbar  more...
  
KB Article: 1747
Category: AGi32
  Page Builder - CalcSum+ dynamic page is not propagating  more...
  
KB Article: 1746
Category: AGi32
  Define Luminaire - Unable to rotate absolute EULUMDAT photometry to conform to IES standards  more...
  
KB Article: 1744
Category: AGi32
  Under certain circumstances, clicking on the Luminaire Label Selection dropdown causes the program to crash  more...
  
KB Article: 1743
Category: AGi32
  Photometric Webs for luminaire groups may not show up in Model Mode Overlay or exported CAD file if only groups are located in the environment  more...
  
KB Article: 1742
Category: AGi32
  Saving procedure is not compacting the working file  more...
  
KB Article: 1741
Category: AGi32
  Page Builder - Locking/Unlocking Master page loses the Master page icon  more...
  
KB Article: 1740
Category: AGi32
  Text containing < > characters may not print correctly in a Page Builder Report  more...
  
KB Article: 1739
Category: AGi32
  Tools-System Settings - Temporary Photometric Web/Indicator setting will not save as startup default as off  more...
  
KB Article: 1738
Category: AGi32
  Entering an angle that contains zero (e.g. 0, 90) while reorienting a luminaire will reset any applied tilt to zero  more...
  
KB Article: 1737
Category: AGi32
  Viewport and Imageport description are not included in printed output (e.g. Viewport Scale)  more...
  
KB Article: 1736
Category: AGi32
  Clicking on next Viewpoint button crashes the program if no Viewpoints are defined  more...
  
KB Article: 1735
Category: AGi32
  Problem defining luminaires when default labeling is set to 'None'  more...
  
KB Article: 1734
Category: AGi32
  Unable to open file due to corrupt or missing symbol (Field ‘SymbolsRenderIndex.Filename’ can’t be a zero length string)  more...
  
KB Article: 1733
Category: AGi32
  Roadway Optimizer crashes when Comparison tab is selected before dialog fully loads  more...
  
KB Article: 1732
Category: AGi32
  Captured render images for use in Page Builder Imageports does not always work properly if there are multiple render views  more...
  
KB Article: 1731
Category: AGi32
  SnapTo intersection does not work in isometric view  more...
  
KB Article: 1730
Category: AGi32
  Under isolated certain circumstances, the program locks up when closing the Define Luminaire dialog  more...
  
KB Article: 1729
Category: AGi32
  Prorated luminaires may show incorrect efficiency when the file is opened on another computer  more...
  
KB Article: 1728
Category: AGi32
  Orientation in a Composite Photometric File manifest is not being adjusted per Group Reference Angle  more...
  
KB Article: 1727
Category: AGi32
  Symbol insertion point may not be correct when opening a file on another computer  more...
  
KB Article: 1726
Category: AGi32
  Files using rotated Euro photometric data (e.g. Eulumdat) may calculate with rotation not applied if the file is transferred to another computer  more...
  
KB Article: 1725
Category: AGi32
  Program crashes when attempting to save banner file if the user does not have adequate permissions  more...
  
KB Article: 1724
Category: AGi32
  Luminous dimensions for a point source are not correct when luminous dimensions are in meters and the environment is in feet  more...
  
KB Article: 1723
Category: AGi32
  When selecting multiple projects, Project Manager does not load all drawing layers if the same layer name exists in different projects  more...
  
KB Article: 1722
Category: AGi32
  Room-Odd-Flat - Under certain circumstances, texture properties are not propagated to subsequent rooms when using create from existing polygon option  more...
  
KB Article: 1720
Category: AGi32
  Aiming vectors for groups are misaligned when symbol magnifier is > 1  more...
  
KB Article: 1719
Category: AGi32
  May get a 'Subscript out of range' error when locating luminaires if templates are enabled  more...
  
KB Article: 1718
Category: AGi32
  In very isolated cases, printing to PDF from Room Estimator may crash the program  more...
  
KB Article: 1717
Category: AGi32
  Statistical and/or LPD Area labels may be duplicated in exported CAD file  more...
  
KB Article: 1716
Category: AGi32
  AutoCalc not functionally properly when obstructions are present  more...
  
KB Article: 1715
Category: AGi32
  Calculated values do not reset after importing an AGi32 file  more...
  
KB Article: 1714
Category: AGi32
  Roadway Grid - Selecting 'Apply to All Metrics' may apply invalid numeric settings to certain metrics  more...
  
KB Article: 1713
Category: AGi32
  When capturing an image from Render Mode, the pseudo scale may not be sized correctly  more...
  
KB Article: 1712
Category: AGi32
  Web settings are being reset for all fields except Orientation after saving a file  more...
  
KB Article: 1711
Category: FAQs
  Why doesn't AGi32 accept my photometric file when other software does?  more...
  
KB Article: 1710
Category: AGi32
  Calculation point label may not appear correctly in exported CAD file (multiple overlapping labels)  more...
  
KB Article: 1709
Category: AGi32
  Deleted luminaire labels may be visible in Model Overlay and exported CAD file  more...
  
KB Article: 1708
Category: AGi32
  In some cases, templates show up in exported CAD file even though they are not visible (toggled off)  more...
  
KB Article: 1707
Category: AGi32
  Template state may not be reset when opening a new file (should be; not defined, not visible)  more...
  
KB Article: 1706
Category: AGi32
  Deleting all templates does not reset template state (not visibility, not defined)  more...
  
KB Article: 1705
Category: AGi32
  Selecting 'By Label' option in Template Settings will generate an error if no luminaires are defined  more...
  
KB Article: 1704
Category: AGi32
  Dynamic Templates are not updating while aiming or re-aiming a luminaire  more...
  
KB Article: 1703
Category: AGi32
  May get an error when attempting to create a luminaire group when temporary photometric webs are enabled  more...
  
KB Article: 1702
Category: AGi32
  Template Settings dialog pops inadvertently after various commands  more...
  
KB Article: 1701
Category: AGi32
  SnapTo not working properly with the Luminaire-Move and Re-Orient command  more...
  
KB Article: 1700
Category: AGi32
  LEAD Error: General Failure occurs when attempting to access Textures dialog  more...
  
KB Article: 1699
Category: Toolbox
  Compare Tool - 'RTE 5 - Invalid procedure call or argument' error occurs when trying to Normalize Distributions  more...
  
KB Article: 1698
Category: AGi32
  Smart Symbols not working for Type B photometric files  more...
  
KB Article: 1697
Category: AGi32
  File-Open/Save As may not display properly the first time the command is executed  more...
  
KB Article: 1696
Category: AGi32
  Roadway Optimizer - May get a 'Subscript out of range' error when attempting to print multiple layouts with different luminaire types  more...
  
KB Article: 1695
Category: AGi32
  File System Cleanup may take an inordinate amount of time to complete  more...
  
KB Article: 1694
Category: AGi32
  Program may appear to hang during startup (before splash screen appears) under certain conditions  more...
  
KB Article: 1693
Category: AGi32
  Roadway contributors may not occlude other roadway contributors if the surfaces are in close proximity to each other  more...
  
KB Article: 1692
Category: AGi32
  Default photometric web settings are not set properly when opening an older version file  more...
  
KB Article: 1691
Category: AGi32
  PDF Background Image includes unacceptable black overlay over some or most parts of the underlying image  more...
  
KB Article: 1690
Category: AGi32
  Dynamic Templates are not updated after redefining a luminaire  more...
  
KB Article: 1689
Category: AGi32
  'RTE 13 - Type mismatched' error occurs during startup (before splash screen) under certain conditions  more...
  
KB Article: 1688
Category: ElumTools
  How to Assign Materials in Revit  more...
  
KB Article: 1687
Category: AGi32
  Design Isolines may cause a conflict with nonstandard calculations (e.g. obtrusive, roadway glare rating, etc.) when calculating resulting in a 'subscript out of range' error  more...
  
KB Article: 1686
Category: AGi32
  Selecting entities in elevation view may return entities that are not visible in the view  more...
  
KB Article: 1685
Category: AGi32
  Direct Calculation Mode is not considering obstructive surfaces (rooms and objects) if obstructive surfaces are added after calculating  more...
  
KB Article: 1684
Category: AGi32
  May get an 'Error opening DWG host application' error when attempting to import a CAD file  more...
  
KB Article: 1683
Category: AGi32
  Luminaire labels may not retain their proper color when editing or swapping luminaires  more...
  
KB Article: 1682
Category: AGi32
  Define Luminaire - Can enter 'N.A.' as Lumens Per Lamp value for non-absolute photometric file  more...
  
KB Article: 1681
Category: AGi32
  Language options in Schedule Manager are messed up  more...
  
KB Article: 1680
Category: AGi32
  Flood NEMA Type is displayed in description for Type C photometric files  more...
  
KB Article: 1679
Category: AGi32
  Some roadway grid metrics not retained after changing grid label  more...
  
KB Article: 1678
Category: Toolbox
  Compare Tool - Maximum Candela Angle < 90 is displayed for Maximum Candela Angle  more...
  
KB Article: 1677
Category: Toolbox
  Road Report - LCS Graph inappropriately displays % Lamp Lumens = 0 for absolute photometry  more...
  
KB Article: 1676
Category: Toolbox
  New Tool crashes when attempting to enter Number of Horizontal or Vertical Angles > 99  more...
  
KB Article: 1675
Category: Toolbox
  Program crashes when attempting to access Instabase in the Cloud (IITC)  more...
  
KB Article: 1674
Category: AGi32
  May get a 'subscript out of range' error when creating an arc if the Initial Curve Increment is set to small  more...
  
KB Article: 1673
Category: Toolbox
  Attempting to open a photometric file containing a comma in the folder or filename may fail  more...
  
KB Article: 1672
Category: AGi32
  Tools-System Settings - Dimension Precision setting not retained as startup default  more...
  
KB Article: 1671
Category: AGi32
  Unable to create dynamic templates at z <> 0  more...
  
KB Article: 1670
Category: AGi32
  Luminaire label properties (e.g. bold, underline) may be lost after arraying luminaires  more...
  
KB Article: 1669
Category: AGi32
  May get a 'Subscript out of range' error when you toggle template visibility while adding or modifying luminaires  more...
  
KB Article: 1668
Category: AGi32
  May get an 'Arithmetic operation resulted in an overflow' error when placing luminaires with Design Isolines enabled  more...
  
KB Article: 1667
Category: AGi32
  May get script errors when resizing Instabase in the Cloud dialog  more...
  
KB Article: 1666
Category: AGi32
  Light meter may inadvertently be blocked by stacked luminaires  more...
  
KB Article: 1665
Category: AGi32
  In some cases, the Photometric Web/Indicator is not displayed in the correct location when Luminaire Symbol Magnifier > 1  more...
  
KB Article: 1664
Category: AGi32
  Luminaire label properties (e.g. bold, underline) may be lost after Edit/Swap luminaire command  more...
  
KB Article: 1663
Category: AGi32
  After resetting all dialog defaults in Tools-System Settings, cursor may be 'lost' (single Model Mode view) or error generated (multiple Model Mode views)  more...
  
KB Article: 1662
Category: AGi32
  Files that calculate in older versions (e.g. 15.3) may crash in v16 during parsing  more...
  
KB Article: 1661
Category: AGi32
  Program may crash when calculating in the evironmnet has > 64 channels  more...
  
KB Article: 1660
Category: AGi32
  Some entities may not be visible in converted RSF file  more...
  
KB Article: 1659
Category: AGi32
  May not be able to explode a Luminaire Group after placing with Design Isolines enabled  more...
  
KB Article: 1658
Category: AGi32
  Problem occured while attempting to add data to Recent Files Database: Path/File access error  more...
  
KB Article: 1657
Category: AGi32
  Changing luminaire type (via Edit or Swap) may not work properly when dynamic templates are enabled   more...
  
KB Article: 1656
Category: AGi32
  SnapTo not working with Luminaire-Move-Same Angles-Single  more...
  
KB Article: 1655
Category: AGi32
  May get a 'subscript out of range' error when exiting the program  more...
  
KB Article: 1654
Category: AGi32
  May get a 'subscript out of range' error when performing luminaire modifications on all (or numerous) luminaires when temporary web/indicator is enabled  more...
  
KB Article: 1653
Category: AGi32
  Relabeling and redefining multiple luminaire definitions may result in the photometric file of the previous file being used with the current redefined defintiion  more...
  
KB Article: 1652
Category: AGi32
  May get a 'subscript out of range' error when attempting to import an AGi32  more...
  
KB Article: 1651
Category: AGi32
  CalcPts PtsView and IsoView are not working properly in Project Manager  more...
  
KB Article: 1650
Category: AGi32
  Render-Export - The last used file type is not retained  more...
  
KB Article: 1649
Category: AGi32
  Design Isolines settings are lost (reset) after importing an AGi32 file  more...
  
KB Article: 1648
Category: AGi32
  When saving a file, there is no progress feedback on the command line  more...
  
KB Article: 1647
Category: AGi32
  May inappropriately get an 'apply changes to locked project or locked entities' message when editing calculation label in Project Manager  more...
  
KB Article: 1646
Category: AGi32
  May get a 'subscript out of range' error when modifying an older version file in v16.1 under certain circumstances  more...
  
KB Article: 1645
Category: AGi32
  Setting Browser Emulation for AGi32 v15.3  more...
  
KB Article: 1644
Category: AGi32
  DST setting not retained when editing a daylight study  more...
  
KB Article: 1643
Category: AGi32
  UGR meter orientation indicator may be incorrect after calculating  more...
  
KB Article: 1642
Category: AGi32
  Roadway Optimizer may crash after changing settings  more...
  
KB Article: 1641
Category: AGi32
  Text within a block of text may be displayed out of order  more...
  
KB Article: 1640
Category: AGi32
  SnapTo can produce undesirable results when locating multiple luminaires along a line  more...
  
KB Article: 1639
Category: AGi32
  Problem creating polygon rooms via existing drawing entities with additional tasks enabled  more...
  
KB Article: 1638
Category: AGi32
  Surface color and reflectance are set = 0 when imported (File-Import-AGI) a room or object with a texture applied  more...
  
KB Article: 1637
Category: AGi32
  Units type not displayed in Statistical Area label with hemispherical and semicylindrical illuminance  more...
  
KB Article: 1636
Category: AGi32
  Statistical Area label not updated propelry when converting numeric units (e.g. fc --> lux)  more...
  
KB Article: 1635
Category: AGi32
  Bottom edge of entities may be cutoff in Viewport when 'Extents' option is selected  more...
  
KB Article: 1634
Category: AGi32
  CalcPts label may not be updated properly after changing Number of Decimals  more...
  
KB Article: 1633
Category: AGi32
  Program hangs during startup after displaying splash screen  more...
  
KB Article: 1632
Category: AGi32
  Page Builder - Viewports and Imageports appear to shift position after changing properties under certain conditions  more...
  
KB Article: 1631
Category: AGi32
  Unable to explode luminaire group after group has been arrayed  more...
  
KB Article: 1630
Category: AGi32
  Insertion point for Render Mode symbol may be inappropriately set if insertion of Model Mode Symbol is changed  more...
  
KB Article: 1629
Category: AGi32
  Render-Display Settings - Maximum Illuminance and/or Luminance may reset to default values after selecting Display Scale  more...
  
KB Article: 1628
Category: AGi32
  May get a 'Invalid use of Null' error at some point after selecting Luminaire-Change Channel command without any scenes defined  more...
  
KB Article: 1627
Category: AGi32
  Selecting Luminaire-Change Channel without any Scenes created can cause problems  more...
  
KB Article: 1626
Category: AGi32
  May get a 'subscript out of range' error when exporting from Room Estimator  more...
  
KB Article: 1624
Category: AGi32
  File System Cleanup is not removing all files in Working folder  more...
  
KB Article: 1623
Category: AGi32
  File-Import-LaiDex - Does not work properly if Model Mode units are Feet-Inches  more...
  
KB Article: 1622
Category: AGi32
  Define Luminaire-Select - May get a 'RTE 52 - Bad filename or number' error when attempting to select a photometric file from a non-mapped network folder  more...
  
KB Article: 1621
Category: AGi32
  May get a 'RTE 6 - Overflow' error when attempting to change calculation mode while in Page Builder  more...
  
KB Article: 1620
Category: AGi32
  Roadway Veiling Luminance and Visibility Level may not be correct if calculated in Page Builder Mode  more...
  
KB Article: 1619
Category: AGi32
  Page Builder - May get a 'RTE 380 - Invalid property value' error when attempting to open a new or existing report after editing the current report  more...
  
KB Article: 1618
Category: AGi32
  Add-Drawing-Schedule - Under certain circumstances, a schedule could revert to the previously placed schedule type after a redraw  more...
  
KB Article: 1617
Category: AGi32
  May get a 'RTE 2012 - You can't add or change a record because a related record is required in the table Object' error when attempting to explode an object  more...
  
KB Article: 1616
Category: AGi32
  Deleting an Object label may instead delete a component of a library object  more...
  
KB Article: 1615
Category: AGi32
  Remove CalcPts Within Entities-Single - Right-click to cancel command does not reset selection box  more...
  
KB Article: 1614
Category: AGi32
  May get a 'Subscript out of range' error when attempting to create multiple rooms in succession with Add CalcPts enabled  more...
  
KB Article: 1613
Category: AGi32
  May get an 'Error: Path not found' message when attempting to save a file without an extension that contains a period in the filename and/or path  more...
  
KB Article: 1612
Category: AGi32
  Room Estimator - CU for prorated luminaires is not calculated properly resulting in inaccurate estimated results  more...
  
KB Article: 1611
Category: AGi32
  Define Luminaire-Select - Program may crash when attempting to select multiple files (typically more than eight)  more...
  
KB Article: 1610
Category: AGi32
  May get an 'Overflow' error when attempting to perform most comamnds if the environment contains entities at extremely large z-coordinates  more...
  
KB Article: 1609
Category: AGi32
  Roadway Optimizer - May get a 'Subscript out of range' error when attempting to access the Comparison tab or printing with Comparison selected  more...
  
KB Article: 1608
Category: AGi32
  Project Manager - Multiple views may not be displayed properly after clicking Preview or Ok  more...
  
KB Article: 1607
Category: AGi32
  May get an 'Overflow' error when attempting to create an entity or change elevation view with SnapTo enabled if the file contains entities at extremely small coordinates  more...
  
KB Article: 1606
Category: AGi32
  Program may hang on startup when running under Windows 8/8.1  more...
  
KB Article: 1605
Category: AGi32
  May get a 'subscript out of range' error when adding or modifying luminaires if there are a lot of associated luminaire drawing entities (e.g. complex webs)  more...
  
KB Article: 1604
Category: AGi32
  Program generates a 'Subscript out or range' or 'LPDAreas.Labels can't be zero-length string' error when attempting to create a Room with Auto LPD Area enabled. Program continues without issue (I believe) without creating the LPD Area  more...
  
KB Article: 1603
Category: AGi32
  Program displays an 'Invalid photometric file' message when attempting to select multiple files in the Select Photometric File dialog  more...
  
KB Article: 1599
Category: Knowledgebase
  Fix: May occasionally get an 'unrecognized database format' error when attempting to open an AGi32 job file  more...
  
KB Article: 1598
Category: Knowledgebase
  Fix: Plan View image in Room Estimator output may be 'cropped' when printed  more...
  
KB Article: 1597
Category: Knowledgebase
  Fix: Scene names with the # character in the name do not work properly (e.g. Scene #1)  more...
  
KB Article: 1596
Category: Knowledgebase
  Fix: Disabling/Enabling multiple luminaires (e.g. Bulk Edit) in Project Manager may take an unusual amount of time to complete if the luminaires are in channels  more...
  
KB Article: 1595
Category: Knowledgebase
  Fix: Smart Symbols does not set Minimum Arm Length correctly when Mounting Type = Pole and Distribution Type is; General Diffuse, Semi-Indirect or Indirect   more...
  
KB Article: 1594
Category: Knowledgebase
  Fix: Switching Layout in Roadway Optimizer while another function is active (e.g. calculating, copying layout) may cause the program to crash  more...
  
KB Article: 1593
Category: Knowledgebase
  Fix: Program crashes when attempting to print from Room Estimator (very isolated case)  more...
  
KB Article: 1592
Category: Knowledgebase
  Fix: Renaming default channel 'Unassigned' in Channel Changer can wreak havoc in Scene Manager  more...
  
KB Article: 1591
Category: Knowledgebase
  Fix: Corrupt Radiosity Solution File (RSF) causes the program to crash when opening the associated job file  more...
  
KB Article: 1590
Category: AGi32
  Fix: May get a 'RTE 3052 - File sharing lock count exceeded' when attempting to delete a Drawing Block using the Block Manager  more...
  
KB Article: 1589
Category: Knowledgebase
  Fix: When Roadway or Mesopic grids are imported into AGi32, the associations between the grids are lost as are the Summary selections for each grid  more...
  
KB Article: 1588
Category: Knowledgebase
  Fix: Mesopic values may not be incorrect if points are placed on an object that has thickness  more...
  
KB Article: 1587
Category: Knowledgebase
  Fix: Project Manager - Enabling disabled CalcPts does not reset the calculated values  more...
  
KB Article: 1586
Category: Knowledgebase
  Fix: AGi32 job file may be saved without an extension if saved after exporting to CAD  more...
  
KB Article: 1585
Category: Knowledgebase
  Fix: Program crashes when changing scenes in Render Mode when schedules are present and overlay is on  more...
  
KB Article: 1584
Category: Knowledgebase
  Fix: May get a 'RTE 9 - Subscript out of range' error when editing calculation lines  more...
  
KB Article: 1583
Category: Knowledgebase
  Issue: 'RTE 91 - Object variable or with block variable not set' occurs during startup of AGi32 (after splash screen closes)  more...
  
KB Article: 1582
Category: Knowledgebase
  Fix: Page Builder-Imageports - May get a 'RTE 6 - Overflow' error when resizing large Imageports  more...
  
KB Article: 1581
Category: Knowledgebase
  Fix: Diffuse component of Perez Sky is not calculated properly in daylight calculations (results in lower than expected values)  more...
  
KB Article: 1580
Category: Knowledgebase
  Fix: Highlight Values - Colors for Daylight Factor and Visibility Level ranges are not being restored after being set  more...
  
KB Article: 1579
Category: Knowledgebase
  Fix: CalcPts-Remove does not always automatically update the statistical analysis requiring an update via View-Redraw  more...
  
KB Article: 1578
Category: Knowledgebase
  Fix: In some cases luminaires are not aimed correctly in exported CAD file (DXF/DWG)  more...
  
KB Article: 1577
Category: Knowledgebase
  Fix: Daylight Study - May get a 'RTE 13 - Type mismatch' error when attempting to run a daylight study created in an older version file  more...
  
KB Article: 1576
Category: FAQs
  Why Won't AGi32 Accept My Photometric Data File, Even Though Other Software Will?  more...
  
KB Article: 1575
Category: Knowledgebase
  Issue: Type Catalogs not working with IES Files in Revit and ElumTools  more...
  
KB Article: 1574
Category: Knowledgebase
  Fix: Program crashes while processing Virtual Meter calculation points with certain environments   more...
  
KB Article: 1573
Category: Knowledgebase
  Fix: Isolines for vertical obtrusive light grids may be offset from grid   more...
  
KB Article: 1572
Category: Knowledgebase
  Fix: Add-Luminaire-Define - Changing Housing Color for Render Mode Symbol may result in Luminous Area being set to black which results in no light output!  more...
  
KB Article: 1571
Category: Knowledgebase
  Issue: The following message appears when attempting to save a file: 'A problem occurred while attempting to add data to the Recent Files database: The filed is too small to accept the amount of data you attempted to add.'  more...
  
KB Article: 1570
Category: Knowledgebase
  Fix: Daylight Study - Generated AGI files do not contain the daylight parameters for the date/time sample (date, time, weather data, etc.)  more...
  
KB Article: 1569
Category: Knowledgebase
  Fix: Statistical and LPD/UWLR Areas are not being updated in the Model Overlay when recalculating in Render Mode  more...
  
KB Article: 1568
Category: Knowledgebase
  Fix: May get the following message when attempting to import date/time samples in the Daylight Study dialog: 'An error while attempting to import: Type mismatch'  more...
  
KB Article: 1567
Category: Knowledgebase
  Fix: May get the following error when attempting to access the Daylight Parameters dialog: 'RTE 380 - Invalid property value'  more...
  
KB Article: 1566
Category: Knowledgebase
  Fix: Daylight Study - Check for Luminance Metric with ray trace images is not working properly  more...
  
KB Article: 1565
Category: Knowledgebase
  Fix: May get an 'Overflow' error when attempting to set a very large drawing line width  more...
  
KB Article: 1564
Category: Knowledgebase
  Fix: Ray trace images through glass are not working correctly (may appear with a 'checkerboard' pattern)  more...
  
KB Article: 1563
Category: Knowledgebase
  Fix: Color Picker does not work properly in Windows 8. Applies to: Calculation-Automatic Placement and Surface Edit  more...
  
KB Article: 1562
Category: Knowledgebase
  Fix: Daylight Factor is not calculating properly when placed on a non-horizontal surface (e.g. wall)  more...
  
KB Article: 1561
Category: Knowledgebase
  Fix: Daylight Parameters - May get the following error attempting to access command dialog - 'Failed to open DB connection to database'  more...
  
KB Article: 1560
Category: Knowledgebase
  Fix: Daylight Parameters - Apply Daylight Savings Time does work correctly when interval wraps into the following year (e.g. Nov. to Mar.). Applies to Daylight Study also.  more...
  
KB Article: 1559
Category: Knowledgebase
  Fix: R-Table NZR2 does not work properly (all calculated luminance values are zero!)  more...
  
KB Article: 1558
Category: Knowledgebase
  Fix: Daylight Parameters - Indicated Solar Position is incorrect  more...
  
KB Article: 1557
Category: Knowledgebase
  Fix: Page Builder - Initial Z-coordinate is non-zero and may be very large  more...
  
KB Article: 1556
Category: Knowledgebase
  Fix: Custom luminaire symbols may not appear correctly (labels, magnification) when job file is transferred to another computer  more...
  
KB Article: 1555
Category: Knowledgebase
  Fix: Model Mode Symbols revert to Render Mode Symbols when file is opened in v14.4  more...
  
KB Article: 1554
Category: Knowledgebase
  Fix: May get a 'RTE 9 - Subscript out of range' error if you attempt to Locate or select from the Label list in the Luminaire toolkit when no luminaires are defined  more...
  
KB Article: 1553
Category: Knowledgebase
  Fix: Add-Luminaire-Array-Rectangular - The environment is not updated after arraying luminaires until the next full refresh or View-Redraw is selected  more...
  
KB Article: 1552
Category: Knowledgebase
  Fix: Changing units (display and/or numeric) while in Render Mode does not update the overlay display correctly  more...
  
KB Article: 1551
Category: Knowledgebase
  Fix: Aiming vectors for luminaire groups do not appear correctly in Render Mode overlay  more...
  
KB Article: 1550
Category: Knowledgebase
  Fix: Tools-Identify Entity - Does not always display the correct (visible) calculation grid when selecting a composite grid type (e.g. roadway, mesopic/photopic, obtrusive)  more...
  
KB Article: 1549
Category: Knowledgebase
  Fix: Luminous box may be located properly when using certian luminaire symbols and metric units  more...
  
KB Article: 1548
Category: Knowledgebase
  Fix: Luminaire definitions using custom symbols in a transported file may not have any luminous surfaces when redefined and, consequently, not work properly  more...
  
KB Article: 1547
Category: Knowledgebase
  Fix: User Fields are not displayed correctly in Calculation Summary Schedule if Statistical Areas exist  more...
  
KB Article: 1546
Category: Knowledgebase
  Fix: Obstrusive Light-Maximum Luminous Intensity is not reported correctly when using metric units (low by a factor of 10.76)  more...
  
KB Article: 1545
Category: Knowledgebase
  Fix: Resetting calculations does refresh Model Overlay  more...
  
KB Article: 1544
Category: Knowledgebase
  Fix: May get a 'RTE 9 - Subscript out of range' error when attempting to Add or Modify calculation points on a line (Line, Obtrusive-Illuminance/Intensity/Threshold)  more...
  
KB Article: 1543
Category: Knowledgebase
  Fix: Scene Manager - Luminaire changes made AFTER using the Apply button are NOT applied (i.e. changes are not saved)  more...
  
KB Article: 1542
Category: Knowledgebase
  Fix: By default, Smart Symbols assigns symbol housing reflectance = 0  more...
  
KB Article: 1541
Category: Knowledgebase
  Fix: Radiosity calculations may fail to converge with some specific environments  more...
  
KB Article: 1540
Category: Knowledgebase
  Fix: Hint may 'pop-up' when AGi32 is not visible  more...
  
KB Article: 1539
Category: Knowledgebase
  Fix: Converting Numeric Units does not convert Mesopic or Photopic Illuminance values  more...
  
KB Article: 1538
Category: Knowledgebase
  Fix: Mesopic Illuminance is not calculated in the correct units in mixed unit environments (m/fc, ft/lux)  more...
  
KB Article: 1537
Category: Knowledgebase
  Fix: Ray Trace - Sky dome may not appear correctly in ray traced image  more...
  
KB Article: 1536
Category: Knowledgebase
  Fix: Render Mode - Self-emitting surface(s) do not appear to illuminate other surfaces  more...
  
KB Article: 1535
Category: Knowledgebase
  Fix: Move/Delete-Schedule - Function may not be completed properly (not moved or deleted) or may get a 'Subscript out of range' error if you pan/zoom after selecting the Schedule(s) to modify  more...
  
KB Article: 1534
Category: Knowledgebase
  Fix: Add-Luminaire-Location - Tilt can be set when adding a Group (has no effect other than confusion). This should not be allowed  more...
  
KB Article: 1533
Category: Knowledgebase
  Fix: Scene Manager - Program crashes if you right-click while editing a Scene or Channel Name  more...
  
KB Article: 1532
Category: Knowledgebase
  Fix: Add/Modify-Entity (all except drawing) - Unexpected behavior may occur when Schedules are present  more...
  
KB Article: 1531
Category: Knowledgebase
  Fix: LAI Network Service - Clients are unable to check in checked out license (invalid cookie) after server hosting service is rebooted  more...
  
KB Article: 1530
Category: Knowledgebase
  Fix: Add-Statistical Area - May get a 'RTE 9 - Subscript out of range' error if the polygon has less than three segments  more...
  
KB Article: 1529
Category: Knowledgebase
  Fix: May get a 'RTE 9 -Subscript out of range' error when creating a polygon using the 'Create Polygon From Existing Entity' option if; the selected entity is an invalid polygon (e.g. singe line) and you close the dialog via the 'X' instead of Cancel  more...
  
KB Article: 1528
Category: Knowledgebase
  Fix: When running on Windows 8, hint is displayed indicating that some commands and/or functions may not work properly. In addition, System Name in System Information (Help-About) is blank  more...
  
KB Article: 1527
Category: Knowledgebase
  Fix: Daylight Study - May get a 'RTE 9 - Subscript out of range' error when running the study (second sample)  more...
  
KB Article: 1526
Category: Knowledgebase
  Fix: Identify Entity - May get a 'Form already displayed' error  more...
  
KB Article: 1525
Category: Knowledgebase
  Fix: Render Mode - Interactive command may inadvertently switch back to Orbit  more...
  
KB Article: 1524
Category: Knowledgebase
  Fix: Zoom-Out - May get a 'RTE 6 - Overflow' error if no entities are defined in the environment  more...
  
KB Article: 1523
Category: Knowledgebase
  Fix: File-Open/Save As - Clicking on the File System button generates a 'RTE 381 - Invalid property array index' error  more...
  
KB Article: 1522
Category: Knowledgebase
  Fix: Room/Object-Opening - May get a 'RTE 9 - Subscript out of range' error when attempting to cut an opening in a Room/Object if a Room or Object Schedule is defined  more...
  
KB Article: 1521
Category: Knowledgebase
  Fix: Page Builder - May get a 'RTE 9 - Subscript out of range' when creating Imageports  more...
  
KB Article: 1520
Category: Knowledgebase
  Fix: The rendered image (RSF) is reset when toggling photometric webs on/off. A recalc is required to restore the image.  more...
  
KB Article: 1519
Category: Knowledgebase
  Fix: Viewport in Page Builder 'jumps' when attempting to pan or zoom within the Viewport  more...
  
KB Article: 1518
Category: Knowledgebase
  Fix: Scene Manager - Changing the 'Unassigned' channel name when no luminaires are loaded produces a 'RTE 94 - Invalid use of Null' error. When luminaires are loaded, the renamed channel is not applied to the luminaires (resets back to 'Unassigned')  more...
  
KB Article: 1517
Category: Knowledgebase
  Fix: Roadway Optimizer/Room Estimator crashes when clicking on the Units button  more...
  
KB Article: 1516
Category: Knowledgebase
  Info: Operating AGi32 and/or Toolbox in a locked-down environment  more...
  
KB Article: 1515
Category: Knowledgebase
  Fix: Surface color and reflectance may be out of sync (color reflectance does not match indicated reflectance value)  more...
  
KB Article: 1514
Category: Knowledgebase
  Fix: File-Copy in Render Mode does not always copy the current image. This may also occur with the render image in Page Builder-Imageport  more...
  
KB Article: 1513
Category: Knowledgebase
  Issue: Windows detected that this program did run correctly  more...
  
KB Article: 1512
Category: Knowledgebase
  Fix: Add-LPD/UWLR Area - Command does not complete properly (polygon will not close) or a 'RTE 9 - Subscript out of range' error occurs  more...
  
KB Article: 1511
Category: Knowledgebase
  Delete Library Object - May get a 'RTE 2004 - Out of memory' error when attempting to delete a complex object  more...
  
KB Article: 1510
Category: Knowledgebase
  Calculation Summary may show Max = -999999.0 and Min = 9999999 for calculations areas with no points  more...
  
KB Article: 1509
Category: Knowledgebase
  Modifying complex objects (e.g. copy, move, delete) may take an excessive amount time (minutes instead of seconds)  more...
  
KB Article: 1508
Category: Knowledgebase
  Dynamic Edit - Editing objects may cause AGi32 to become unstable  more...
  
KB Article: 1507
Category: Knowledgebase
  Info: Running AGi32 v2.0x on Vista, Windows 7 and Windows 8   more...
  
KB Article: 1506
Category: Under Investigation (secure)
  Issue: Textures - Program crashes (Windows error message) when attempting to apply a texture  more...
  
KB Article: 1505
Category: Under Investigation (secure)
  Issue: During startup get a message indicating 'A problem has occurred while attempting to create the users AGi32 folder in My Documents: Bad file name or number'  more...
  
KB Article: 1504
Category: Knowledgebase
  Fix: Obtrusive Light-Intensity (Cd) - Candela values are not correct when units are set to lux  more...
  
KB Article: 1503
Category: Knowledgebase
  Fix: Modify-Calculation-Edit - May get a 'RTE 9 - Subscript out of range' error (or crash) when editing an Obtrusive Grid   more...
  
KB Article: 1502
Category: Knowledgebase
  Fix: Surface Edit - Tagged surfaces may not work as expected when using the Luminance Calculator. Luminous color is set to 0 (Black) which means no light is emitted  more...
  
KB Article: 1501
Category: AGi32
  Fix: Clicking 'Undo' after exiting Project Manager may cause undesirable results  more...
  
KB Article: 1500
Category: Knowledgebase
  Fix: Luminous box may not be properly located when the luminaire symbol is scaled in the z-dimension  more...
  
KB Article: 1499
Category: Knowledgebase
  Fix;: Daylight Study may crash when 'Create tab delimited text file for each sample' is selected  more...
  
KB Article: 1498
Category: Knowledgebase
  Fix: Program crashes while processing Virtual Meter (VM) calculations points in environment with a multitude of glass surfaces  more...
  
KB Article: 1497
Category: Knowledgebase
  Fix: Identify Entity - Selecting 'undo' after performing an action may produce unexpected results  more...
  
KB Article: 1496
Category: Knowledgebase
  Fix: Add-Luminaire-Location Luminaires placed with parametric mirrors active and SnapTo may not working correctly (one or more luminaires may lose parametric mirror relationship)  more...
  
KB Article: 1495
Category: Knowledgebase
  Fix: Skydome does not appear in raytraced image if render image was restored from a previous calculation  more...
  
KB Article: 1494
Category: Knowledgebase
  Fix: Luminaire-Sort - Font properties are lost after sorting  more...
  
KB Article: 1493
Category: Knowledgebase
  Fix: Dimming factor is not considered in AutoCalc calculations  more...
  
KB Article: 1492
Category: Knowledgebase
  Fix: Roadway Optimizer - Calculations may be adversely affected by Roadway Contributors after calculating in Model Mode  more...
  
KB Article: 1491
Category: Knowledgebase
  Fix: Page Builder - May get a 'RTE 3022' when attempting to save a page that contains schedules  more...
  
KB Article: 1490
Category: Knowledgebase
  Fix: Page Builder - User defined fields in Schedules created in Page Builder are not reloaded properly when the Page or Report is saved and opened  more...
  
KB Article: 1489
Category: Knowledgebase
  Fix: Instabase - Default insertion point for Instabase symbols may not be correct  more...
  
KB Article: 1488
Category: Knowledgebase
  Fix: Page Builder - Source Color in a Luminaire Schedule within a Viewport appears 'black'  more...
  
KB Article: 1487
Category: Knowledgebase
  Fix: Add-Object-Rectangular-Vertical Extrusion - Coordinate display can be 'confusing' when creating elevation profile  more...
  
KB Article: 1486
Category: Knowledgebase
  Fix: Schedules - Fields grid becomes unstable (may cause a crash) after accessing Project Manager from the Schedules dialog  more...
  
KB Article: 1485
Category: Knowledgebase
  Fix: Render Mode - Anomalous 'spikes' appear for very small surfaces  more...
  
KB Article: 1484
Category: Knowledgebase
  Fix: Define Luminaire - Luminaires added to a Collection with Source CCT are not properly restored when retrieved from the Collection  more...
  
KB Article: 1483
Category: Knowledgebase
  Fix: Modified-Luminaire-Define - Unable to aim a luminaire after redefining the luminaire from an arrangement type that does not allow aiming to an arrangement type that does  more...
  
KB Article: 1482
Category: Knowledgebase
  Issue: System.IO.FileLoadException: Could not load file or assembly 'System.Core, Version=2.0.5.0  more...
  
KB Article: 1481
Category: Knowledgebase
  Fix: Render-Display Properties - Automatic environment CCT may not be set properly in some mixed source cases  more...
  
KB Article: 1480
Category: Knowledgebase
  Fix: Tool-Edit - Scaling candela values does not work properly with asymmetric Type B files  more...
  
KB Article: 1479
Category: Knowledgebase
  Fix: File-Import-AGI - Imported file becomes the importee. If gone unnoticed, the imported file may be overwritten when saved with the merged file data  more...
  
KB Article: 1478
Category: Knowledgebase
  Fix: May not be able to select or edit drawing entities in Model and/or Page Builder Modes  more...
  
KB Article: 1477
Category: Knowledgebase
  Fix: Roadway Optimizer - Optimizer Criteria grid may not be displayed correctly after exiting the Roadway Standards-Configure dialog  more...
  
KB Article: 1476
Category: Knowledgebase
  Fix: File-Open/Save - Repeatedly opening the same file with a calculated RSF may result in a system crash or corruption of the RSF  more...
  
KB Article: 1475
Category: Knowledgebase
  Fix: Page Builder units are inappropriately set when 'Save As' or 'Save As Template' are executed while in Page Builder Mode  more...
  
KB Article: 1474
Category: Knowledgebase
  Fix: Repeated calculations of the same environment may result in the transparent surfaces being considered  more...
  
KB Article: 1473
Category: Knowledgebase
  Fix: Max/Avg Ratio is not included in Print-Text output  more...
  
KB Article: 1472
Category: Knowledgebase
  Fix: Program may take an excessive amount to respond after cancelling a calculation  more...
  
KB Article: 1471
Category: Knowledgebase
  Fix: 'RTE 53 - File not found: H32_Pro... .dll' occurs with Help-About, Render Mode and Calculate  more...
  
KB Article: 1470
Category: Knowledgebase
  Fix: 'RTE -2147417848 (80010108) - Automation Error - The object has disconnected from its client' may occur when closing AGi32  more...
  
KB Article: 1469
Category: Knowledgebase
  Fix: Obtrusive Light-Compliance Test - Calculation Label may show 'Pass' for Illuminance Test even though the maximum illuminance value exceeds the maximum allowable  more...
  
KB Article: 1468
Category: Knowledgebase
  Fix: Modifying drawing entities on a layer which is 'colored by layer' may result in the entities resetting their color (i.e. lose layer color)  more...
  
KB Article: 1467
Category: Knowledgebase
  Fix: Project Manager - Project grid may not refresh properly after unprotecting a project  more...
  
KB Article: 1466
Category: Knowledgebase
  Fix: Changing Snap while in elevation may cause unexpected behavior if the snap value is increased  more...
  
KB Article: 1465
Category: Knowledgebase
  Fix: Modify-Luminaire-Photometric Web-Visibility-Toggle On/Off command may produce unexpected behavior when parametric mirrors are active. May get 'RTE 3201 - You can't add or change record...'  more...
  
KB Article: 1464
Category: Knowledgebase
  Fix: Daylight - In some cases, electric lighting is not being considered when enabled  more...
  
KB Article: 1463
Category: Knowledgebase
  Fix: Modify-Calculation-Remove Points-Within Entities - Points are not removed under entities that have been modified via dynamic edit  more...
  
KB Article: 1462
Category: Knowledgebase
  Fix: Tools-System Settings - Isoline and Highlight Values display is not properly updated when changing numeric units (fc, lux)   more...
  
KB Article: 1461
Category: Knowledgebase
  Fix: Tool-Edit - 'RTE 6 - Overflow' occurs when attempting to paste >32767 candela values into the candela grid   more...
  
KB Article: 1460
Category: Knowledgebase
  Fix: Tool-Edit - Changes made to angles on Angles tab are not always reflected on Candela tab  more...
  
KB Article: 1459
Category: Knowledgebase
  Fix: Add-Room/Object - Room/Object Z-Coord shown in lower right hand corner may not properly reflect the current cursor z-coord  more...
  
KB Article: 1458
Category: Knowledgebase
  Fix: Dynamic Edit - SnapTo may not correctly when doing an EndPt3D edit when drawing entities are present (tries to SnapTo drawing entity)  more...
  
KB Article: 1457
Category: Knowledgebase
  Fix: Quick Command to delete parametric mirror(s) (Single or All) does not work  more...
  
KB Article: 1456
Category: Knowledgebase
  Fix: Render Mode - Glass does not render correctly when Correlated Color Temperatue (CCT) ins not 6500K  more...
  
KB Article: 1455
Category: Under Investigation (secure)
  Issue: Toobox - Tools take forever (several seconds) to load   more...
  
KB Article: 1454
Category: Knowledgebase
  Fix: Add-Luminaire-Definition-Smart Symbols - If you select Pole Mounting Type, the minimum arm length and offset is applied to the defintion. However, this may be an issue if the current arrangement does not use arm length and/or offset (fields are hidde...  more...
  
KB Article: 1453
Category: Knowledgebase
  Fix: Dynamic Edit - Failure to select an object/room because it is at a different elevation may cause the program to become unstable  more...
  
KB Article: 1452
Category: Knowledgebase
  Fix: Roadway Optimizer-Print - Program crashes if Layout 1 has not been calculated  more...
  
KB Article: 1451
Category: Knowledgebase
  Fix: Roadway Optimizer - Printed description for luminaire groups can be misleading  more...
  
KB Article: 1450
Category: Knowledgebase
  Fix: Tools-System Settings-Units - Changing units does not behave as expected when command is cancelled  more...
  
KB Article: 1449
Category: Knowledgebase
  Fix: Add-Drawing Entity-Dimension - In some cases, the 'dimension' may be incorrectly (slightly off) when Snap to SnapTo is active  more...
  
KB Article: 1448
Category: Knowledgebase
  Fix: Modify-Drawing Entity-Edit Schedule - In very isolated cases, the selected schedule may be duplicated after editing  more...
  
KB Article: 1447
Category: Knowledgebase
  Fix: Edit-Luminaire-Single - In very isolated cases, the selected luminaire may be duplicated after editing  more...
  
KB Article: 1446
Category: Knowledgebase
  Fix: Obtrusive Report - Maximum illuminance value listed in Illuminance table may be incorrect if one or calculation grids are turned off  more...
  
KB Article: 1445
Category: Knowledgebase
  Fix: Roadway Optimizer - Luminaire symbols are not properly scaled in the layout or printed output when symbol scaling is applied (<> 1).In addtion, the luminaire arm (if specified) is scaled (should not be)  more...
  
KB Article: 1444
Category: Knowledgebase
  Fix: Modify-Luminaire-Labels - Labeling Aiming Points with Switch Status causes the program to crash  more...
  
KB Article: 1443
Category: Knowledgebase
  Fix: Roadway Optimizer - Descriptive text can overrun or be cutoff when printed (comparion page)  more...
  
KB Article: 1442
Category: Knowledgebase
  Fix: Roadway Optimizer - Program may crash while attempting to optimize for a specified minimum value  more...
  
KB Article: 1441
Category: Knowledgebase
  Issue: Erratic behavior in dialog(s) using a grid control (e.g. program crashes after attempting to make changes to or in grid)  more...
  
KB Article: 1440
Category: Knowledgebase
  Issue: Text in dialogs does not look correct (running AGi32 on Windows 7 or Windows Vista). May appear overlapped or cut-off  more...
  
KB Article: 1439
Category: Knowledgebase
  Issue: Erratic Toolkit behavior - Toolkits disappear and/or undock unexpectedly when the cursor is moved over them  more...
  
KB Article: 1438
Category: Knowledgebase
  Fix: Project Manager - Entering a non-numeric value for Dimming may cause the program to crash  more...
  
KB Article: 1437
Category: Knowledgebase
  Fix: Add-Calculation-Scattered - Specify variable meter function is not working (coordinates are not populated after function is complete)  more...
  
KB Article: 1436
Category: Knowledgebase
  Fix: Luminaire location parameters are reset after exiting Project Manager (e.g. MH = 0)  more...
  
KB Article: 1435
Category: Knowledgebase
  Fix: Daylight Calculations - In some cases, calculated illuminance on exterior surfaces may less than previous version (~2%) when multi-processing is enabled  more...
  
KB Article: 1434
Category: Knowledgebase
  Fix: Add-Calculation-Automatic Placement - In some isolated cases, the Workplane grid may produce unexpected values (e.g. all zeroes) if multiple grids are added to the same room  more...
  
KB Article: 1433
Category: Knowledgebase
  Fix: Instabase-Query - Glare (G) in BUG Rating may be displayed incorrectly in query results (the query results are correct, only the display is wrong)  more...
  
KB Article: 1432
Category: Knowledgebase
  Fix: Identify-Entity - Luminaires labels are not updated when; transferring or changing dimming (action is applied, label is not updated to reflect action)  more...
  
KB Article: 1431
Category: Knowledgebase
  Fix: Project Manager-Transfer Entity - Luminaire labels are not updated  more...
  
KB Article: 1430
Category: Knowledgebase
  Fix: Instabase-Query-Export - May get an 'Invalid use of null' error  more...
  
KB Article: 1429
Category: Knowledgebase
  Fix: Modifying Switched Off luminaires when parametric mirrors are present produces unexpected results (luminaires may disappear or be duplicated)  more...
  
KB Article: 1428
Category: Knowledgebase
  Fix: Roadway Optimizer - Program may appear to hang when changing layouts (hourglass mouse pointer does not go away)  more...
  
KB Article: 1427
Category: Knowledgebase
  Fix: Modify-Room/Object-Edit - Room/Object may 'disappear' after editing if one or more nodes has been removed from the original room/object  more...
  
KB Article: 1426
Category: Knowledgebase
  Fix: Add-Luminaire-Definition - Changing Arrangement resets the selected Render and Model Mode symbols to the default symbol (Box Down)  more...
  
KB Article: 1425
Category: Knowledgebase
  Fix: Add-Luminaire-Definition - Changing Model Mode Symbol adversely affects the Render Mode Symbol  more...
  
KB Article: 1424
Category: Knowledgebase
  Issue: Revit Project Information does not exist, missing, disabled, grayed out, corrupt  more...
  
KB Article: 1423
Category: Knowledgebase
  Fix: Page Builder-Viewport - Scale does not change when zooming in/out in a scaled Viewport  more...
  
KB Article: 1422
Category: Knowledgebase
  Fix: Roadway Surface - Description for NZR2 and NZN4 R-Tables is incorrect (reversed). However, the data is correct  more...
  
KB Article: 1421
Category: Knowledgebase
  Fix: Modify-Luminaire - Modifying luminaires (e.g. change height, move, etc.) may affect luminaires that are locked or off if parametric mirrors are active  more...
  
KB Article: 1420
Category: Knowledgebase
  Fix: File-Export - Exported calculation point text does not always appears as it does in AGi32  more...
  
KB Article: 1419
Category: Knowledgebase
  Fix: File-Export - Luminaire labels are sometimes rotated differently than displayed in AGi32  more...
  
KB Article: 1418
Category: Knowledgebase
  Fix: Tools-Translate Origin - Luminaires labels (coordinates - X,Y,MH) are not updated after translating (X,Y,MH)  more...
  
KB Article: 1417
Category: Knowledgebase
  Fix: Render Mode-Overlay - Roadway lanes and direction indicators are not included in the overlay  more...
  
KB Article: 1416
Category: Knowledgebase
  Fix: Modify-Luminaire-Array-Rectangular - SnapTo only snap to luminaires after using the 'Use Current Luminaire Specification' option  more...
  
KB Article: 1415
Category: Knowledgebase
  Fix: Modify-Calculation-Edit-UGR - Grid visibility is not set correctly if changed  more...
  
KB Article: 1414
Category: Knowledgebase
  Fix: Room Estimator - Layout images are now printed correctly when printing from the Comparison tab  more...
  
KB Article: 1413
Category: Knowledgebase
  Fix: Luminaire Groups - Aiming vectors may not diplayed correctly after modifying luminaires (e.g. turning on labels)  more...
  
KB Article: 1412
Category: Knowledgebase
  Fix: Tools-Quick Commands - Cannot add command under certain circumstances  more...
  
KB Article: 1411
Category: Knowledgebase
  Fix: Measure Area/Distance - Measured parameters are not displayed on screen after completing command when using Feet/Inches units  more...
  
KB Article: 1410
Category: Knowledgebase
  Fix: Delete-Luminaire-All command becomes unstable AFTER doing a Delete-Luminaire-Single/Window when parametric mirrors are active  more...
  
KB Article: 1409
Category: Knowledgebase
  Fix: Add-Object-Planar - Creation method option not correctly set after specifying a polygon using create from drawing entity method  more...
  
KB Article: 1408
Category: Knowledgebase
  Fix: Roadway Optimizer - In some cases the program fails to optimize Avg/Min Illuminance Ratio (or Min/Avg)  more...
  
KB Article: 1407
Category: Knowledgebase
  Fix: Add-Room/Object-Rectangular Flat (create using existing drawing entity) - In some cases, the room/object perimeter does not match the selected drawing entity  more...
  
KB Article: 1406
Category: Knowledgebase
  Fix: Add-Luminaire Definition - Lumens, Watts, LLF and Luminous Box are reset to defaults when 'Rotate photometry to conform to IES' is selected  more...
  
KB Article: 1405
Category: Knowledgebase
  Fix: Ray Tracing may produce unexpected results when soft shadows are enabled.  more...
  
KB Article: 1404
Category: Knowledgebase
  Fix: Calculation Summary - Calculation time is not correct if multiple calculation point types are calculated (calc time is reset for each type)  more...
  
KB Article: 1403
Category: Knowledgebase
  Fix: Tool-Compare - Multi-line descriptive information (e.g. keyword data) may not appear correctly in printed output (may show description from previous column)  more...
  
KB Article: 1402
Category: Knowledgebase
  Fix: Tilt factors (TILT=INCLUDE) are not into Toolbox when opening a photometric file from within AGi32  more...
  
KB Article: 1401
Category: Knowledgebase
  Fix: Modify-Luminaire-Reaim/Reorient - Undo after multiple reaims/reorients in the same operation only 'undoes' the last reaim/reorient  more...
  
KB Article: 1400
Category: Knowledgebase
  Fix: Modify-Luminaire-Window - Only works once in a session of AGi32  more...
  
KB Article: 1399
Category: Knowledgebase
  Fix: Undo after creating an iso-illuminance template removes the selected luminaire. In addition, calculations are not reset as a result of removing the luminaire  more...
  
KB Article: 1398
Category: Knowledgebase
  Issue: ElumTools setup fails with Error 1722  more...
  
KB Article: 1397
Category: FAQs
  Q. Are the calculated results using ElumTools the same as with AGi32?  more...
  
KB Article: 1396
Category: FAQs
  Q. Can you do the calculations within Revit and have the results available within the Revit file if ElumTools is not present in the copy of Revit that is opening the file?  more...
  
KB Article: 1395
Category: FAQs
  Q. How do I create multiple calculation workplanes in a room or space?   more...
  
KB Article: 1394
Category: FAQs
  Q. How do I create a Schedule for the calculation results in Revit, as I do in AGi32?  more...
  
KB Article: 1393
Category: FAQs
  Q. The calculated values are too big and overlapping, making them unreadable. How do I change the text size of the values?  more...
  
KB Article: 1392
Category: FAQs
  Q. How do I change the color light level scale?  more...
  
KB Article: 1391
Category: FAQs
  Q. How come some of my calculation points appear and disappear when I move the mouse over other points?  more...
  
KB Article: 1390
Category: FAQs
  Q. How do I get calculation summary ratio like Avg/Min, Max/Min?  more...
  
KB Article: 1389
Category: FAQs
  Q. Where can I find the calculation summary (e.g., Avg, Max, Min) after running a calculation?  more...
  
KB Article: 1388
Category: FAQs
  Q. How do I change the calculation point precision (number of decimals)?  more...
  
KB Article: 1387
Category: FAQs
  Q. If I change numeric units in one view (e.g., lux to fc) and then go another view, the units are displayed in the original units (lux). Why?  more...
  
KB Article: 1386
Category: FAQs
  Q. How do I change the calculation units (e.g., lux to fc)?  more...
  
KB Article: 1385
Category: FAQs
  Q. How come the calculation points are not visible until I calculate?  more...
  
KB Article: 1384
Category: FAQs
  Q. Can I create a calculation grid that only covers a portion of the floor (or element)?  more...
  
KB Article: 1383
Category: FAQs
  Q. Can I remove (mask) calculation points from the calculation grid?  more...
  
KB Article: 1382
Category: FAQs
  Q. Can ElumTools calculate LPD or other metrics besides illuminance?  more...
  
KB Article: 1381
Category: FAQs
  Q. Does ElumTools do daylight calculations?  more...
  
KB Article: 1380
Category: FAQs
  Q. Does ElumTools only calculate interior Rooms/Spaces? How about exterior parking lots, etc?  more...
  
KB Article: 1379
Category: FAQs
  Q. There are fixtures in my Room/Space. Why does ElumTools indicate that there are no valid fixtures in the Room/Space?  more...
  
KB Article: 1378
Category: FAQs
  Q. ElumTools uses the color from the Graphics tab in the Revit Materials dialog. Why not use the data from the Appearance tab, as 3ds Max does?  more...
  
KB Article: 1377
Category: FAQs
  Q. How does ElumTools derive the reflectance from the Revit material?  more...
  
KB Article: 1376
Category: FAQs
  Q. Where can I find the guidelines to properly create Fixture Families?  more...
  
KB Article: 1375
Category: FAQs
  Q. Why are two photometric files loaded in Photometric Toolbox and why is one named '_Modified-ElumTools'?  more...
  
KB Article: 1374
Category: FAQs
  Q. Why is the ElumTools photometric web sometimes in a different location than then Revit photometric web?  more...
  
KB Article: 1373
Category: FAQs
  Q. How can I assign a photometric file to a generic/non-photometric family?  more...
  
KB Article: 1372
Category: FAQs
  Q. Why can't I assign a photometric file to a generic/non-photometric family in Luminaire Manager?  more...
  
KB Article: 1371
Category: FAQs
  Q. Why do I need to enable volume computations in Revit? Does this affect Revit performance?  more...
  
KB Article: 1370
Category: FAQs
  Q. Does ElumTools work with linked models?  more...
  
KB Article: 1369
Category: FAQs
  Q. Does ElumTools work with all versions and flavors of Revit?  more...
  
KB Article: 1368
Category: AGi32
  Fix: Remote Deployment - License activation does not work if client software (AGi32, Toolbox) has not been started at least once  more...
  
KB Article: 1367
Category: Knowledgebase
  Fix: Silent check for software updates (executed during startup) no longer works after applying a Windows security update for Internet Explorer  more...
  
KB Article: 1366
Category: Knowledgebase
  Fix: Instabase - Check for Instabase updates no longer works after applying a Windows security update for Internet Explorer  more...
  
KB Article: 1365
Category: Knowledgebase
  Fix: Modify-Luminaire Definition - Changing 'case' (e.g. upper to lower case) of a luminaire label AFTER placing luminaires of that particular label may cause the program to crash when attempting to calculate  more...
  
KB Article: 1364
Category: Knowledgebase
  Fix: Calculations - Virtual Meter produces unexpected results with certain levels of luminaire subdivision  more...
  
KB Article: 1363
Category: Knowledgebase
  Fix: Obtrusive Light - Illuminance/Intensity - Center Points Top-To-Bottom only causes the program to crash or produce a 'RTE 6 - Overflow' error  more...
  
KB Article: 1362
Category: Knowledgebase
  Fix: Tool-Save - In isolated cases, the EULUMDAT conversion dialog does not appear when saving (converting) to EULUMDAT format  more...
  
KB Article: 1361
Category: Knowledgebase
  Fix: Calculation-Obtrusive Illuminance/Intensity, TI - Program crashes if 'Summary' is included in label  more...
  
KB Article: 1360
Category: Knowledgebase
  Fix: Page Builder - Program crashes when attempting to Save Current Page is page contains one or more schedules  more...
  
KB Article: 1359
Category: Knowledgebase
  Fix: Daylight Calculations - Under certain circumstances, may get much higher than expected illuminance values  more...
  
KB Article: 1358
Category: Knowledgebase
  Fix: Photometric webs still appear in Render Mode overlay after using Visibility-All Off option  more...
  
KB Article: 1357
Category: Knowledgebase
  Fix: Render-Viewpoints-Create Movie File - Unable to produce a movie file for a scene with only two viewpoints ('Unable to generate images: Subscript out of range')  more...
  
KB Article: 1356
Category: Knowledgebase
  Fix: Calculation-Obtrusive Light-Vertical Illuminance/Intensity - Label check is not working properly. May end up with multiple grids with the same label  more...
  
KB Article: 1355
Category: Knowledgebase
  Fix: Project Manager - May get an 'Unrecognized file format' error while applying changes or when exiting Project Manager after applying changes  more...
  
KB Article: 1354
Category: Knowledgebase
  Fix: Modify-Luminaire-Create Group - Unable to explode initial set of luminaires used to create group  more...
  
KB Article: 1353
Category: Knowledgebase
  Fix: Roadway Optimizer - Calculate Based On Set Spacing option is not retained if optimizer is closed and reopened  more...
  
KB Article: 1352
Category: Knowledgebase
  Fix: Room/Object dialogs - Tab order is out of order!  more...
  
KB Article: 1351
Category: Knowledgebase
  Fix: File-Information - Total Time may not be correct (too high)  more...
  
KB Article: 1350
Category: Knowledgebase
  Fix: Modify-Luminaire-Re-Aim/Re-Orient - Wrong luminaire aiming vector may be selected in some cases  more...
  
KB Article: 1349
Category: Knowledgebase
  Issue: Program crashed when Saving RSF file if the environment has more than 65535 instances  more...
  
KB Article: 1348
Category: Knowledgebase
  Fix: View Tool-2D Graph - Plotted curves for maximum candela may not be correct in some isolated cases  more...
  
KB Article: 1347
Category: Knowledgebase
  Fix: Add-Calculation-Daylight Factor - Under certain circumstances, grids may not be created at the correct height  more...
  
KB Article: 1346
Category: Knowledgebase
  Fix: Render Mode-Model Overlay - Object label does not appear when selected  more...
  
KB Article: 1345
Category: Knowledgebase
  Fix: Modify-luminaire-Copy-Window/All - SnapTo is not active for point to copy from   more...
  
KB Article: 1344
Category: Knowledgebase
  Fix: Tool-View - Changing colors of one or more 2D curves does not appear to work  more...
  
KB Article: 1343
Category: Knowledgebase
  Fix: Roadway Optimizer - Toggling Display or Photometric Webs updates the viewer display but the label in the viewer  more...
  
KB Article: 1342
Category: Knowledgebase
  Fix: Roadway Optimizer - Clicking on comparison tab while program is still calculating or updating the display may cause the program to crash  more...
  
KB Article: 1341
Category: Knowledgebase
  Fix: Roadway Optimizer - Clicking on Comparison tab crashes the program (RTE 9 - Subscript out of range). Problem occurs if one of more uncalculated layouts exist between calculated layouts   more...
  
KB Article: 1340
Category: Knowledgebase
  Fix: Roadway Optimizer - When attempting to print multiple optimized layouts, the program displays 'Spacing must be > 15 (see Minimum Allowable Spacing in Settings). Spacing will be reset accordingly'. The program appears to hang after displaying the me...  more...
  
KB Article: 1339
Category: Knowledgebase
  Fix: Modify-Calculations-Remove Points-Within Entities-All - Program crashes if objects are present in the environment   more...
  
KB Article: 1338
Category: Knowledgebase
  Issue: May get the following (or similar) message when attempting to: render, calculate, open existing rendered file or import a CAD file - 'Unable to... - File Not found: h32_pro-5.dll'  more...
  
KB Article: 1337
Category: Knowledgebase
  Fix: Flood Report - In some cases, Lumen Array is only displaying one column of data  more...
  
KB Article: 1336
Category: Knowledgebase
  Fix: Roadway Optimizer/Road Calculations - In some cases, not all rows of calculations points are created  more...
  
KB Article: 1335
Category: Knowledgebase
  Fix: Full Radiosity Method - Stopping calculations while the program is subdividing may cause the program to crash  more...
  
KB Article: 1334
Category: Knowledgebase
  Info: Job file compatibility between AGi32 v2.2x and v2.1x  more...
  
KB Article: 1333
Category: Knowledgebase
  Fix: Add-Luminaire-Define - Under certain circumstances, when adding a definition the photometric file is rotated even though the 'Rotate Photometry' switch is not selected  more...
  
KB Article: 1332
Category: Knowledgebase
  Fix: Modify-Luminaire-Copy/Delete/Change Ht/Move/Switch- When selecting luminaires using the window options, luminaires across a parametric mirror may be selected multiple times if the aiming point is included in the selection. This may result in duplicat...  more...
  
KB Article: 1331
Category: Knowledgebase
  Fix: Modify-Luminaire-Edit-Bulk Edit - When changing a luminaire label, the associated luminaire type (single, arrangement, group) flag does not always get set properly  more...
  
KB Article: 1330
Category: Knowledgebase
  Fix: Editing a dome object (e.g. change dome height) that has been moved, copied or arrayed produces unexpected results  more...
  
KB Article: 1329
Category: Knowledgebase
  Fix: Add-Room-Round-Dome/Vertical Rotation - One or more ceiling surfaces may not be meshed (render mode)  more...
  
KB Article: 1328
Category: Knowledgebase
  Fix: Modifying luminaires located along a parametric mirror (placed while mirror was off) produces unexpected behavior (e.g. luminaire is duplicated)  more...
  
KB Article: 1327
Category: Knowledgebase
  Fix: Printing to PDF may produce a "RTE 380 - Invalid Property Value" error  more...
  
KB Article: 1326
Category: Knowledgebase
  Issue: Installer (setup) 'hangs' for an extended period of time before completing the installation  more...
  
KB Article: 1325
Category: Knowledgebase
  Issue: Instabase - Instabase tree structure appears to be correct. However, file description and/or photometric data does not appear when selecting various nodes  more...
  
KB Article: 1324
Category: Knowledgebase
  Fix: Page Builder-Luminaire Schedule - Luminous and Housing Color Fields are not displayed or printed correctly  more...
  
KB Article: 1323
Category: Knowledgebase
  Issue: Render-Display Properties - Maximum Illuminance value is not correct when glass surfaces are present in the environment (much higher value than expected)  more...
  
KB Article: 1322
Category: Knowledgebase
  Issue: Can not Register or Start LAI Network Service in a Vista or Windows 7 environment  more...
  
KB Article: 1321
Category: Knowledgebase
  Fix: LAI Network Service - Unable to Register or Start service when program is installed on a hard drive other then C: (OS is on a drive other than C:)  more...
  
KB Article: 1319
Category: Knowledgebase
  Fix: Instabase Creator - Program indicates Instabase was successfully created but the created Instabase is nowhere to be found!  more...
  
KB Article: 1318
Category: Knowledgebase
  Fix: Tool-Road Report - General Diffuse or Semi-Indirect luminaires may be mistyped (IES Classification). In addition, the Maximum Candela point and 1/2 Maximum Candela curve may not be displayed on the Isocandela Plot  more...
  
KB Article: 1317
Category: Knowledgebase
  Fix: Calculations - Virtual Meter may produce unexpected results for a few random points in an outdoor application where the luminaires are pole mounted  more...
  
KB Article: 1316
Category: Knowledgebase
  Fix: File-Save - Job file dissappears if a problem occurs when attempting to save the file  more...
  
KB Article: 1315
Category: Knowledgebase
  Fix: Luminaire-Define - Changing or deleting a luminaire definition that is currently being used in the calculations does not reset Undo table. This may result in unexpected behavior if you undo after exiting the dialog  more...
  
KB Article: 1314
Category: Knowledgebase
  Fix: Project Manager - Turning off a project does not reset the calculations in that project. This may be a problem if changes are made to environment and the project if then turned back on  more...
  
KB Article: 1313
Category: Knowledgebase
  Fix: Luminaire-Edit - The editor does not always allow the values to be changed (backspace does not operate as expected)  more...
  
KB Article: 1312
Category: Knowledgebase
  Fix: Project Manager - Program may crash when attempting to sort Luminaires  more...
  
KB Article: 1311
Category: Knowledgebase
  Fix: Undo/Redo - Doing multiple Undo/Redo operations without saving may result in unexpected bahavior (e.g. wrong operation undone, entities mysteriously reappearing/disappearing, etc.)  more...
  
KB Article: 1310
Category: Knowledgebase
  Fix: Calculations - May get slightly different results when calculating in Page Builder Mode versus Model Mode when using metric units  more...
  
KB Article: 1309
Category: Knowledgebase
  Fix: Roadway Optimizer - When switching layouts, the 'Update Pending' message may be inappropriately displayed (layout is calculated and has not changed)   more...
  
KB Article: 1308
Category: Knowledgebase
  Fix: Desktop-Multiple Views - Switching views may cause the current z-coordinate to be set = 0  more...
  
KB Article: 1307
Category: Knowledgebase
  Fix: Desktop-Multiple Views - When the cursor is moved off a toolkit after making a change, focus may be set to the wrong view (set to view cursor moves over instead of active view)  more...
  
KB Article: 1306
Category: Knowledgebase
  Fix: Roadway Optimizer - Changing Roadway Standard and calculating may cause the program to crash  more...
  
KB Article: 1305
Category: Knowledgebase
  Fix: Roadway Optimizer - Changing Set Spacing may cause the program to freeze for several seconds before the display is updated  more...
  
KB Article: 1304
Category: Knowledgebase
  Fix: Textures Database - Sort order of textures is inconsistent when first letter of texture filenames are mixed case (start with small and large case in same folder)  more...
  
KB Article: 1303
Category: Knowledgebase
  Info: How to create R-Tables for use in AGi32 (v2.1x and higher)  more...
  
KB Article: 1302
Category: Knowledgebase
  Fix: Roadway Optimizer - Changing the Calculation Area to Top does not always change the traffic flow arrows correctly  more...
  
KB Article: 1301
Category: Knowledgebase
  Fix: Roadway Calculations-Indirect - R-Table reflectance (Q0) is not being applied to the corresponding pavement surface  more...
  
KB Article: 1300
Category: Knowledgebase
  Fix:Roadway Calculations-Indirect Luminance - Program crashes if there are > 32767 roadway contributor sources (subset of surfaces)  more...
  
KB Article: 1299
Category: Knowledgebase
  Fix: Tools-Create Photometric Instabase File - Instabase Creator does not use the AGi32 v2.1 files system. Consequently, Locally Created Instabases may not be found in the expected location  more...
  
KB Article: 1298
Category: Knowledgebase
  Fix: Project Manager - Program will crash after entering a quotation mark (") in the description field for Room, Object or CalcPts (problem also applies to CalcPts-Obs field)  more...
  
KB Article: 1297
Category: Knowledgebase
  Fix: Help-About-System Info/Submit Support Report - Indicated Memory values are not correct if actual values are >2Gb  more...
  
KB Article: 1296
Category: Knowledgebase
  Info: Updating computers using active license sharing (Simple or Advanced)  more...
  
KB Article: 1293
Category: Knowledgebase
  Fix: LAI Network Service-Setup - May get an 'Unable to save file: C:WindowsDowloaded installations...' message when attempting to install  more...
  
KB Article: 1292
Category: Knowledgebase
  Fix: Can not Register or Start LAI Network Service in a 64-bit environment  more...
  
KB Article: 1290
Category: Knowledgebase
  Fix: Tools-Create Photometric Instabase File - May get a 'RTE 429 - ActiveX component can't create object' error when attempting to create an Instabase.  more...
  
KB Article: 1289
Category: Knowledgebase
  Fix: Program crashes when attempting to access the Color/Spectral Radiant Emittance (SRE) Selector dialog or the Comparison tab in Roadway Optimizer  more...
  
KB Article: 1288
Category: Knowledgebase
  Fix: Luminaire Define - Luminaire Lumens and Efficiency may be miscalculated for prorated luminaire definitions created in older version files  more...
  
KB Article: 1287
Category: Knowledgebase
  Fix: May get an 'Error 1721 - There is a problem with the Windows Installer package' message when attempting to Toolbox under a standard user account  more...
  
KB Article: 1286
Category: Knowledgebase
  Fix: Setup - May get an 'Error 1721 - There is a problem with the Windows Installer package' message when attempting to update a Toolbox v1.7x installation  more...
  
KB Article: 1285
Category: Knowledgebase
  Fix: Setup - May get an 'Error 1721 - There is a problem with this Windows Installer package' message when attempting to Repair a Toolbox v1.7x installation via Windows-Control Panel  more...
  
KB Article: 1284
Category: Knowledgebase
  Fix: Modify-Luminaire-Edit-Window - Under very isolated circumstances, luminaires may duplicated after editing  more...
  
KB Article: 1283
Category: Knowledgebase
  Fix: File-Save As - Cancelling out of the Save As process may leave the 'InUse' file in place when the file is finally closed  more...
  
KB Article: 1282
Category: Knowledgebase
  Fix: May get an 'Error 1721 - There is a problem with the Windows Installer package' message when attempting to run AGi32 under a standard user account  more...
  
KB Article: 1281
Category: Knowledgebase
  Fix: Setup - May get an 'Error 1721 - There is a problem with the Windows Installer package' message when attempting to update an AGi32 v2.1x installation  more...
  
KB Article: 1280
Category: Knowledgebase
  Fix: Setup - May get an 'Error 1721 - There is a problem with this Windows Installer package' message when attempting to Repair an AGi32 v2.1x installation via Windows-Control Panel  more...
  
KB Article: 1279
Category: Knowledgebase
  Fix: Calculations-Direct Only Method - Program may crash after turning calculations areas (or projects) off/on using Project Manager with job files containing obstructive surfaces  more...
  
KB Article: 1278
Category: Knowledgebase
  Fix: Modify-Luminaire-Reaim/Reorient - Reaiming or reorienting luminaires with parametric mirrors may produce unexpected behavior if one of the mirrored luminaires has been disconnected from the mirror  more...
  
KB Article: 1277
Category: Knowledgebase
  Fix: Roadway Optimizer - Layouts with no median may show a median width > 0 in the comparison  more...
  
KB Article: 1276
Category: Knowledgebase
  Fix: Roadway Optimizer - Changing layouts from a calculated layout to a non-calculated layout does not always clear/reset the calculation summary  more...
  
KB Article: 1275
Category: Knowledgebase
  Fix: Roadway Optimizer - Under certain circumstances, clicking on the Comparison tab cause the program to crash (may get a 'RTE 9 - Subscript out of range' error)  more...
  
KB Article: 1274
Category: Knowledgebase
  Fix: Textures Database - Under certain circumstances, all texture classifications are lost (all textures are * Unclassified *)  more...
  
KB Article: 1273
Category: Knowledgebase
  Fix: Modify-Luminaire-Define - Changing Luminaire Watts for an absolute photometric files (e.g. LED) causes the displayed Luminaire Lumens value to be 0   more...
  
KB Article: 1272
Category: Knowledgebase
  Fix: Full Radiosity Calculations - Under certain circumstances, the program calculates zero at the aiming point of a luminaire added using aiming  more...
  
KB Article: 1271
Category: Knowledgebase
  Fix: Modify-CalcPts-Edit(AP) - Program crashes (may get RTE 9 - Subscript out of range) when attempting to edit CalcPts-AP on an object that has been arrayed  more...
  
KB Article: 1270
Category: Knowledgebase
  Fix: Surface Edit - Returning from sub-dialogs does not immediately update the corresponding field  more...
  
KB Article: 1269
Category: Knowledgebase
  Issue: 'Error -91. Object Block not set' occurs when starting up AGi32. The program then shuts down.  more...
  
KB Article: 1268
Category: Knowledgebase
  Issue: Error message starting with 'Unable to render this job file - A problem occurred while attempting to read (parse) one of the data files' followed by '(Filename:File:Objt_...', '(Filename:File:Room_...', or 'Filename:File:Lumn_...' and the ...  more...
  
KB Article: 1267
Category: FAQs
  How do I show lamp spectral effects (color, CCT) in AGi32?  more...
  
KB Article: 1266
Category: Knowledgebase
  Fix: Roadway Standards - 'Apply To All Metrics' on Calculation Grid tab resets all metric specific settings  more...
  
KB Article: 1265
Category: Knowledgebase
  Fix: CAD Imported - AGi32 file may be abnormally large (compared to v2.0x) after importing a CAD file  more...
  
KB Article: 1264
Category: Knowledgebase
  Fix: Add-Calculation - Program generates 'Unable to add grid due the following error: Invalid property value' when attempting to add a very large grid (>32760 points)  more...
  
KB Article: 1263
Category: Knowledgebase
  Fix: Shared License - Occasionally, the following message is displayed after calculated (internet connection is still active): 'Warning: Unable to renew your Shared License'  more...
  
KB Article: 1262
Category: Knowledgebase
  Fix: Roadway Calculations - Program crashes (RTE 11 - Division by zero) when using a custom roadway standard that uses set spacing along the roadway  more...
  
KB Article: 1261
Category: Knowledgebase
  Fix: Modify-Calculation-Edit - Editing a roadway calculation may result in the roadway lines being drawn incorrectly  more...
  
KB Article: 1260
Category: Knowledgebase
  Fix: Roadway Calculations - Under certain circumstances, the program crashes (RTE 11 - Division by zero) when calculating Semi-Cylindrical Illuminance (CIE-140, BSEN 13201-3)  more...
  
KB Article: 1259
Category: Knowledgebase
  Fix: Modify-Calculation-Edit - Program may crash when editing a road calculation by adding calculation metrics to the current roadway standard (using the Roadway Standard Configuration dialog)  more...
  
KB Article: 1258
Category: Knowledgebase
  Fix: Road Calculations - Semi-Cylindrical Illuminance is not calculated (all 0's) when using the CIE-140 Standard  more...
  
KB Article: 1257
Category: Knowledgebase
  Fix: Roadway Optimizer - Criteria indicator is not working properly with Min/Avg Ratios  more...
  
KB Article: 1256
Category: Knowledgebase
  Fix: Object Library-Sports - Football Field (American) is not sized correctly (10 yds short)  more...
  
KB Article: 1255
Category: Knowledgebase
  Fix: Roadway Optimizer - Program crashes (RTE 9 - Subscript out of range) when clicking on the Comparison tab  more...
  
KB Article: 1254
Category: Knowledgebase
  Issue: Unable to access Render Mode or Help-About (RTE #53 - File not found) or import/export CAD files (Error opening DWG host application)  more...
  
KB Article: 1253
Category: Knowledgebase
  Fix: Roadway Optimizer - Under certain circumstances, the program responds very slooooowly to layout changes  more...
  
KB Article: 1252
Category: Knowledgebase
  Fix: Page Builder-Open Existing Report - Canceling out of the command may cause the system to become unstable or crash (RTE 3315) when performing other page or report related functions (e.g. insert, save or copy a page)  more...
  
KB Article: 1251
Category: Knowledgebase
  Fix: Page Builder-Open Existing Report - Program may crash or produce a 'RTE 35600 - Index out of bounds' error if the action is performed after saving, copying or inserting a page  more...
  
KB Article: 1250
Category: Knowledgebase
  Fix: Road Calculations - Several R-tables supplied with AGi32 are different than published data  more...
  
KB Article: 1249
Category: Knowledgebase
  Fix: Road Calculations - Roadway contributors and pavement surfaces are not being considered as obstructions for all roadway calculation metrics  more...
  
KB Article: 1248
Category: Knowledgebase
  Fix: Add-Calculation-3Pt Grid - Sloping 3pt. grid is not created properly when Ortho is on (slopes along points 1-2 instead of points 2-3)  more...
  
KB Article: 1247
Category: Knowledgebase
  Fix: Add-Luminaire-Locate - Mounting Height (z-coordinate) is not properly set when entering luminaire coordinates via the keyboard  more...
  
KB Article: 1246
Category: Knowledgebase
  Fix: Room Estimator - Printing layouts and comparison does not always work as expected  more...
  
KB Article: 1245
Category: Knowledgebase
  Fix: Page Builder-Insert Saved Page - Program crashes when attempting to insert a page that contains schedules  more...
  
KB Article: 1244
Category: Knowledgebase
  Fix: File-Open - 'RTE 13 - Type mismatched' occurs when open a file containing an invalid luminaire arrangement (Relative Z, Orient, Tilt or Roll set = non-numeric value)  more...
  
KB Article: 1243
Category: Knowledgebase
  Fix: Define Luminaire - When selecting a photometric file using the 'Select File' or 'Find' methods, the minimum arm length from Smart Symbols (check pole and include arm) is not transferred to the define dialog  more...
  
KB Article: 1242
Category: Knowledgebase
  Fix: Define Luminaire - Clicking on the Toolbox button within the More dialog produces the following message when accessed from the Instabase or Query dialog: 'Problem loading selected photometric file (...-AGI32.IES)...'  more...
  
KB Article: 1241
Category: Knowledgebase
  Fix: Add-Object-Planar-Polygon - May get an 'Invalid point - Line of polygon can not intersect...' message when in fact the lines do not intersect  more...
  
KB Article: 1240
Category: Knowledgebase
  Fix: File-Save As - Selecting an existing file to Save As and changing the name does not work properly under Vista and Windows 7  more...
  
KB Article: 1239
Category: Knowledgebase
  Fix: Roadway Optimizer (RO) - Clicking on the 'previous view' arrow when RO is initially loaded results in the viewer switching to perspective view which can not be reset without exiting RO  more...
  
KB Article: 1238
Category: Knowledgebase
  Fix: CAD Import - Import Mapping is lost if Coplanar Merging is enabled  more...
  
KB Article: 1237
Category: Knowledgebase
  Fix: CAD Import - Cancel import in confirm import dialog causes the program to crash  more...
  
KB Article: 1236
Category: Knowledgebase
  Fix: CAD Export - Aiming Lines are inappropriately magnified if the corresponding luminaire symbol has been magnified  more...
  
KB Article: 1235
Category: Knowledgebase
  Fix: CAD Export - Luminaire Blocks and CalcPt Blocks are being duplicated when exported in some cases which can significantly impact file size  more...
  
KB Article: 1234
Category: Knowledgebase
  Fix: Textures Database - Program crashes when attempting to access the Textures Database after adding a new texture  more...
  
KB Article: 1233
Category: Knowledgebase
  Fix: Setup - Setup does not complete and the following message is displayed 'The wizard was interrupted before AGi32 could be completely installed'  more...
  
KB Article: 1232
Category: Knowledgebase
  Fix: Render-Meshing - Disjointed coplanar surfaces are inappropriately re-meshed when coplanar merging is enabled  more...
  
KB Article: 1231
Category: Knowledgebase
  Fix: Add-Luminaire-Define - Luminaire Lumens and LER may not be correctly displayed for luminaires selected from a Collection if the lumens and/or watts have been prorated  more...
  
KB Article: 1230
Category: Knowledgebase
  Fix: Tools-System Settings - Units are not set (none of the options are selected)   more...
  
KB Article: 1229
Category: Knowledgebase
  Fix: Remove Calculation Points - Turning off calculation points in Project Manager does exclude the points from being removed (polygon or within entities options)  more...
  
KB Article: 1228
Category: Knowledgebase
  Fix: Roadway Optimizer-Print - When printing more than one layout, the banner overlaps the text and all pages are printed in landscape (for layouts 2-5)  more...
  
KB Article: 1227
Category: Knowledgebase
  Fix: All Reports - First descriptive line appears as IESNA:LM-63-1995 for all Eulumdat and CISBE files  more...
  
KB Article: 1226
Category: Knowledgebase
  Fix: Tool-Road Report - Can not change line weight (polar and isocandela)  more...
  
KB Article: 1225
Category: Knowledgebase
  Fix: Toolbox-Help On The Web-Submit Support Report - System information is not automatically populated  more...
  
KB Article: 1224
Category: Knowledgebase
  Fix: Toolbox-Startup - Program generates a 'RTE 75 - Path/File access error' during startup  more...
  
KB Article: 1223
Category: Knowledgebase
  Fix: Program data files (e.g. object libraries) are moved to virtual folders when accessed from within AGi32  more...
  
KB Article: 1222
Category: Knowledgebase
  Fix: AGi32-Startup - Program generates a 'RTE 75 - Path/File access error' during startup  more...
  
KB Article: 1221
Category: Knowledgebase
  Fix: AGi32 crashes when attempting to access any one of the following commands: Surface Edit, CalcPts-AP, Library Object, and CAD Viewer  more...
  
KB Article: 1220
Category: Knowledgebase
  Fix: Help On The Web-Submit Support Report - System information is not automatically populated  more...
  
KB Article: 1219
Category: Knowledgebase
  Info: LAI Network Service does not show all connected users. User(s) not shown are unable to checkout a license  more...
  
KB Article: 1218
Category: Knowledgebase
  Fix: Licensed version of Toolbox v1.7x is not accessible from within AGi32   more...
  
KB Article: 1217
Category: Knowledgebase
  Fix: Define Luminaire - Changing label of an existing luminaire from upper case to lower case (and vice versa) may cause the program to crash  more...
  
KB Article: 1216
Category: Knowledgebase
  Fix: File-Open - Program may crash when attempting to open an older version (  more...
  
KB Article: 1215
Category: Knowledgebase
  Fix: Library Object - Clicking Cancel from Object - Library Object dialog does not reset display in Object - Select Library Object dialog  more...
  
KB Article: 1214
Category: Knowledgebase
  Fix: Modify-CalcPts-Automatic Placement - Workplane is displayed at Z=0 when actual Z>0 (display issue only)  more...
  
KB Article: 1213
Category: Knowledgebase
  Fix: CAD Import - Selecting or deselecting layers too quickly while the viewer is open can cause the program to crash  more...
  
KB Article: 1212
Category: Knowledgebase
  Fix: CAD Export - The backslash character in not being properly 'escaped' when exported  more...
  
KB Article: 1211
Category: Knowledgebase
  Fix: Program reverts to an unlicensed state after restarting the program  more...
  
KB Article: 1210
Category: Knowledgebase
  Fix: CAD Export -Luminaire symbols are exported incorrectly with symbol magnification other than 1  more...
  
KB Article: 1209
Category: Knowledgebase
  Fix: CAD Export - Text entities (schedules, calc points, etc.) assigned fonts not installed on the system or fonts RealDWG rejects (e.g. Open Type Fonts) are not exported  more...
  
KB Article: 1208
Category: Knowledgebase
  Fix: Initial Startup - The General Database containing various user data (Collections, Drawing Blocks and Saved Page Builder Pages) is not being migrated from older version (if existing)  more...
  
KB Article: 1207
Category: Knowledgebase
  Fix: Non-radiosity calculations (Roadway, Direct, Glare Rating) - Luminous area SRE is not being considered in the calculations  more...
  
KB Article: 1206
Category: Knowledgebase
  Fix: Add-CalcPts-Automatic Placement - Points on surface may be inappropriately removed. Problem only occurs in some cases and only when points are not centered on the surface  more...
  
KB Article: 1205
Category: Knowledgebase
  Fix: Add-Object-Planar - Attempting to create a quadrilateral planar object in elevation view produces unexpected and undesirable results  more...
  
KB Article: 1204
Category: Knowledgebase
  Fix: Modify-Object-Make Library Object - Adding multiple objects with one or more openings in the same session of AGi32 may produce a 'RTE 3022 - The changes you requested to the table were not successful' error  more...
  
KB Article: 1203
Category: Knowledgebase
  Statistical Areas - Calculation grids in projects that have been turned off are still considered in the Statistical Area  more...
  
KB Article: 1202
Category: Knowledgebase
  Fix: Daylight Calculations - Solar position for longitudes east of the prime meridian are off by one hour  more...
  
KB Article: 1201
Category: Knowledgebase
  Fix: Tools-System Settings - Converting units does not reset calculated values  more...
  
KB Article: 1200
Category: Knowledgebase
  Fix: Coordinate data for entity labels is not updated when units are converted (e.g. ft. to meters)  more...