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Support - Legacy Products

Lighting Analysts is extremely proud of our 26 years of service to the lighting industry. We have been writing calculation software for as long as there has been such an animal as a "PC" and our history of development is a legacy in itself. However, as you might imagine, there are times when it becomes impossible to support past products. The following are considered "Legacy" products and are no longer supported (see below).

Legacy Value = 1 Installation keys are provided. General assistance may be provided as decided by Customer Care technician. We are unable to provide assistance for system level issues.
Legacy Value = 2 Installation keys are provided. Assistance is limited to known issues with established work-arounds. We are unable to provide assistance for system level issues.
Legacy Value = 3 We are unable to provide assistance on any level.

Program title Version Legacy value
AGi32 1.7x through 1.96 1
AGi32 1.0 through 1.66 2
AGI-Light All 2
Photometric Toolbox32 All 2
Photometric Toolbox 16 All 3
PocketAGI All 3
AGI-DOS All 3
INSIGHT All 3
ISOPOINT All 3
POINT and all modules All 3

 

This page contains links to support information that is static and will no longer be developed or modified by Lighting Analysts, Inc.


AGi32 Support

MinE-Lessons - This section provides access to free MinE-Lessons providing multimedia tutorials for older AGi32 and AGI-Light software.


AGI-Light Support

Limited AGI-Light support is provided through the agi-light.com website and the links below. Here, you will find AGI-Light FAQs and the ability to submit an electronic support request. Support is limited to known issues (see Legacy Products above).

  • FAQs - View commonly asked questions about AGI-Light.
  • Support Report - Submit an online support request to Lighting Analysts

PocketAGI Support

FAQ - In this section, we provide answers to commonly asked questions about PocketAGI. PocketAGI is no longer available for sale.

Tutorials - This section provides an HTML tutorial for using PocketAGI.


Photometric Toolbox 16 Support

FAQ - In this section, we provide answers to commonly asked questions about Photometric Toolbox (the original version).

Updates - Download patches for Photometric Toolbox. Please note: no new patches have been released for Photometric Toolbox in many years. The most recent patch is 1.54. Photometric Toolbox will not be updated again. Instead, Photometric Toolbox - Professional Edition has replaced this program.


AGI-dos Support

FAQ - In this section, we provide answers to commonly asked questions about AGI-dos.

 

Shortcut instructions - Download instructions for AGI-dos shortcuts on Windows 95, 98, NT and 2000.

20 Kb

AGI-dos history - Download program history for AGI-dos. This includes an internal list of known bugs, fixed bugs and enhancements since version 2.60 of AGI-dos. Beware, this is not light reading.

30 Kb

 
 


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